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Salesforce OmniStudio-Developer Exam Sample Questions 2025

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2954 already prepared
Salesforce Spring 25 Release
95 Questions
4.9/5.0

Which two fields in an Integration Procedure or Data Mapper can execute a function like CONCAT or DATEDIFF? Choose 2 answers

A. In a Data Mapper in an Output Tab Output JSON Path

B. In a Set Values Action in a Value field

C. In a Data Mapper Action in an Input Parameters value field

D. In a Remote Action in an Additional Output value field

B.   In a Set Values Action in a Value field
C.   In a Data Mapper Action in an Input Parameters value field

Explanation

The question is testing your understanding of where OmniScript Functions (like CONCAT, DATEDIFF, GETUTC, etc.) can be dynamically executed within an Integration Procedure.

OmniScript Functions are designed to perform real-time calculations, transformations, and data manipulations during the execution of the Integration Procedure. They are not static values but are evaluated each time the step runs.

Let's examine each option:

A. In a Data Mapper in an Output Tab Output JSON Path: This is incorrect. The Output JSON Path field is used to define the structure of the final output JSON. It specifies where to place a piece of data, not to perform a calculation on the data. You would map the result of a function (calculated elsewhere) to a JSON path, not execute the function within the path itself.

Example: You would set the Output JSON Path to response.fullName, and the value would come from a previous step where you used CONCAT(FirstName, LastName).

B. In a Set Values Action in a Value field: This is correct. The Set Values action is specifically designed to assign values to variables. Its Value field is a primary location for using OmniScript Functions to compute the value that will be assigned.

Example: In a Set Values element, you could set a variable named FullName to the value CONCAT(#FirstName#, " ", #LastName#).

C. In a Data Mapper Action in an Input Parameters value field: This is correct. The Data Mapper action is used to transform and map data from one structure to another (e.g., from the IP's context to a request payload for an external call). The Value field within the Input Parameters section is where you can use functions to transform the data before it is sent.

Example: When building a request to a REST service, you could use DATEDIFF(#StartDate#, #EndDate#, "DAYS") in the Value field for a parameter called durationInDays.

D. In a Remote Action in an Additional Output value field: This is incorrect. The Additional Output configuration in a Remote Action is used to define which data elements from the response should be extracted and added to the Integration Procedure's data JSON. It's about selecting nodes from the response (e.g., response.body.userId), not about executing functions to create new values.

Summary / Reference

The key concept is that functions are executed in fields that accept dynamic expressions or formulas. The primary locations for this are:

- The Value field in a Set Values element.
- The Value field in the Input Parameters of a Data Mapper or HTTP Action.

These fields support the use of merge fields (e.g., #Element#) and OmniScript functions to create powerful, dynamic logic within your Integration Procedures.

A developer needs to limit the of a DataRaptor Extract to a maximum of one result. How should the developer configure this?

A. Define a formula with the Filter function

B. Use a Custom Output Type when creating the DataRaptor

C. Use the LIMIT filter on the Extract definition

D. Set the Limit Property on the Action that calls the DataRaptor Extract.

E.

C.   Use the LIMIT filter on the Extract definition

Summary
To limit the number of records returned by a DataRaptor Extract, the configuration must be applied within the DataRaptor itself. This ensures the limit is enforced at the database query level, which is the most efficient approach. Applying the limit at the source reduces the data volume processed by the platform and guarantees that only the specified number of records is ever retrieved, regardless of how the DataRaptor is called.

Correct Option

C. Use the LIMIT filter on the Extract definition
This is the correct and most efficient method. In the DataRaptor Extract's configuration, under the "Filter" section, you can add a LIMIT clause. Setting this to 1 ensures the underlying SOQL query includes LIMIT 1, so the database returns only one record at most. This is a best practice as it optimizes performance by restricting results at the source.

Incorrect Option

A. Define a formula with the Filter function
Formula functions operate on data after it has been retrieved from the database. Using a FILTER function would first fetch all records matching the query and then apply the limit in memory. This is inefficient for large data sets and does not prevent the performance cost of initially retrieving multiple records.

B. Use a Custom Output Type when creating the DataRaptor
The Custom Output Type determines the structure of the returned JSON (e.g., "SObject" vs. "Custom"). It does not have a setting to limit the number of records returned by the query. This configuration is unrelated to result set sizing.

D. Set the Limit Property on the Action that calls the DataRaptor Extract.
There is no standard "Limit" property on the Integration Procedure or OmniScript action that calls a DataRaptor. The limiting logic must be defined within the DataRaptor's own configuration. The calling action can pass parameters to the DataRaptor but cannot directly impose a row limit on its results.

Reference
Salesforce OmniStudio Developer Guide: Configure a DataRaptor Extract

A developer creates an OmniScript to update billing information. After analyzing the different types of customer interactions that occur at the company, the developer determines updating billing information should be included in the majority of customer interactions.
What should the developer use to configure the action that invokes the OmniScript?

A. OmniScript Action

B. Custom Action

C. Lightning Action

A.   OmniScript Action

Explanation

If an OmniScript (OS) needs to be reused across many customer interactions—especially as a common step like updating billing information—the correct way to invoke it is using an OmniScript Action.

Why OmniScript Action?
An OmniScript Action allows you to:
- Launch one OmniScript from another
- Reuse a common OmniScript as a sub-flow
- Maintain consistency across multiple customer journeys
- Avoid duplicating logic

This is the intended approach when a process (like billing updates) is reusable and shared across many user flows.

❌ Why the others are incorrect

B. Custom Action
Custom Actions are used mainly in FlexCards, not OmniScripts.
They are for FlexCard buttons, not for embedding or reusing an OmniScript.

C. Lightning Action
Lightning Actions are for Salesforce Lightning pages, not for assembling OmniScripts together. They don’t enable reuse inside OmniScripts.

The OmniScript must retrieve device details stored in the Assetobject and then call an external system to send troubleshooting commands via REST API to the device. Which two OmniScript element should the developer use to configure this functionality?

A. DataRaptor Extract Action

B. REST API Action

C. Navigation Action

D. SOQL Action

E. HTTP Action

A.   DataRaptor Extract Action
E.   HTTP Action

Summary
The requirement involves two distinct operations: retrieving data from Salesforce and sending data to an external system. The solution requires using specialized elements designed for each specific task. One element is optimized for internal Salesforce data queries, while the other is designed for external web service communication.

Correct Option

A. DataRaptor Extract Action
This element is specifically designed to retrieve data from Salesforce objects. A DataRaptor Extract can be configured to query the Asset object and fetch the necessary device details. It provides a declarative, efficient way to access Salesforce data and make it available in the OmniScript's data pipeline for use by subsequent actions.

E. HTTP Action
This element is used to call external REST APIs or web services. The developer can configure the HTTP Action with the external system's endpoint, headers, and the request body. The device details retrieved by the DataRaptor Extract can be used to construct the troubleshooting commands that are sent via this HTTP Action to the external device management system.

Incorrect Option

B. REST API Action
This is not a standard element in OmniStudio. The correct element for making external REST API calls is the HTTP Action.

C. Navigation Action
This element is used to control the user's flow within the OmniScript, such as moving to the next step or a different step set. It does not retrieve data or call external systems.

D. SOQL Action
While SOQL is used for querying data, there is no standalone "SOQL Action" element in OmniStudio. SOQL queries are executed within DataRaptor Extract actions, which are the declarative and recommended way to retrieve Salesforce data in OmniStudio.

Reference
Salesforce OmniStudio Developer Guide: DataRaptor Extract
Salesforce OmniStudio Developer Guide: HTTP Action

A developer is configuring the API URL in an HTTP Action element within an Integration procedure. What is the merge code syntax for passing a Date node from an element named SetValues in the URL? 

A. x%SetValues.Date%

B. (‘ Setvalues’] [ ‘Date’]

C. %SetValues Date

D. {(SetValues. Date)}

D.   {(SetValues. Date)}

Summary
Within an Integration Procedure, data is passed between elements using a specific merge field syntax. This syntax allows you to reference the output of a previous action to dynamically build values, such as a URL in an HTTP Action. The correct syntax uses a specific set of delimiters and follows a structured path to identify the source element and the desired data node.

Correct Option

D. {(SetValues.Date)}
This is the correct merge field syntax for referencing data from a previous element within an Integration Procedure. The double curly braces {{...}} are the standard delimiters. SetValues is the name of the previous element, and Date is the specific node within that element's output that you want to insert into the URL.

Incorrect Option

A. x%SetValues.Date%
This syntax is incorrect. It uses percent signs % as delimiters, which is the syntax used for merge fields within an OmniScript's text elements, not for referencing data between actions within an Integration Procedure.

B. (‘ Setvalues’] [ ‘Date’]
This syntax is completely invalid and does not conform to any merge field pattern in OmniStudio. It uses square brackets and quotes incorrectly.

C. %SetValues Date
This is also incorrect. It uses the wrong delimiter (a single percent sign) and is missing the period . that separates the element name from the node name. The correct format requires double curly braces and proper dot notation.

Reference
Salesforce OmniStudio Developer Guide: Integration Procedure Data Pipelining

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