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Salesforce OmniStudio-Consultant Exam Sample Questions 2025

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21224 already prepared
Salesforce Spring 25 Release
122 Questions
4.9/5.0

A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

A. Add a new Step element with Input elements

B. Add an LWC component

C. Add an Input Action to a Step

D. Add an embedded FlexCard

A.   Add a new Step element with Input elements

Explanation:

The most efficient approach that the consultant can recommend to the business to meet this requirement is to add a new Step element with Input elements. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. An Input element can display a field for the user to enter data, such as text, number, date, etc. The consultant can use a Step element to add a new page or section to the OmniScript, and then use Input elements to collect the additional customer information.

A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements?
Choose 3 answers

A. OmniScript

B. Custom Styles

C. OmnlOut

D. Newport Design System

E. FlexCards

A.   OmniScript
B.   Custom Styles
D.   Newport Design System

Explanation:

The three OmniStudio features and tools that the consultant should recommend to meet these requirements are: OmniScript, Custom Styles, and Newport Design System. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use OmniScripts to create the guided processes for the public website. A Custom Style is a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. The consultant can use Custom Styles to style the OmniScripts using the corporate branding kit, such as colors, fonts, and icons. A Newport Design System is a tool that provides a set of predefined styles and components for building user interfaces. The consultant can use Newport Design System to style the user interface elements in the OmniScripts, such as radio buttons, slide bars, etc., according to the website’s style guide.

A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?

Choose 2answers

A. The FlexCard Wizard

B. Lightning web components used in FlexCards

C. Newport Design System used in FlexCards

D. The FlexCard Designer

B.   Lightning web components used in FlexCards
D.   The FlexCard Designer

Explanation:

The two features that the consultant should highlight to address IT’s concerns are Custom Styles and FlexCard Designer. Custom Styles are a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. Custom Styles do not require any coding skills, and can be easily configured using a graphical interface. FlexCard Designer is a tool that allows creating and editing FlexCards using a drag-and-drop interface. FlexCard Designer also does not require any coding skills, and can be used by anyone who has access to OmniStudio tools.

A company needs to create an OmniScript with three steps.

• Step 1
• Step 2
• Step 3

Enter customer details Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?

A. DataRaptor Post Action between Step 2 and Step 3

B. Integration Procedure Action between Step 2 and Step 3

C. DataRaptor Post Action inside Step 2

D. Integration Procedure Action inside Step 3

D.   Integration Procedure Action inside Step 3

Explanation:

The consultant should add an Integration Procedure Action inside Step 3 to meet the requirements. An Integration Procedure Action can execute an Integration Procedure that invokes a REST API and retrieves the product price. The Integration Procedure Action can be configured to run automatically when Step 3 is loaded, and display the price in a field or label element.

How many levels deep can reusable OmniScripts be nested?

A. 2

B. 5

C. Unlimited

D. 1

D.   1

Explanation:

Reusable OmniScripts are OmniScripts that can be embedded within other OmniScripts to create modular and reusable components. They can be nested up to unlimited levels deep, as long as there are no circular references or conflicts between the parent and child OmniScripts.
The other options are not correct because:
2: This is too low and does not reflect the full potential of reusable OmniScripts. 5: This is also too low and does not reflect the full potential of reusable OmniScripts.
1: This is incorrect and does not make sense, as reusable OmniScripts are meant to be nested within other OmniScripts.

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