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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Sample Questions 2025

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Salesforce Spring 25 Release
70 Questions
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A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales. Which Einstein Discovery story should the consultant select to address this concern?

A. Einstein Discovery story ‘Strategic Sales’

B. Einstein Discovery story ‘Maximize Store Sales’

C. Einstein Discovery story ‘Minimize Out-of-Stock occurrences'

D. Einstein Discovery story ‘Promotion Management

B.   Einstein Discovery story ‘Maximize Store Sales’

Explanation:

Northern Trail Outfitters (NTO) is looking to gain insights into factors that influence store sales, which is a classic use case for predictive analytics using Einstein Discovery in Tableau CRM for Consumer Goods Cloud.

The ‘Maximize Store Sales’ story is specifically designed to:

Analyze multiple variables (e.g., product placement, promotions, inventory levels, visit frequency).
Identify which factors positively or negatively impact sales at the store level.
Provide predictive insights and actionable recommendations to improve performance.

Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

A. Tableau CRM Plus User

B. Retail Execution Lightning Plus

C. Tableau CRM Plus Admin

D. Lightning Direct Store Delivery

E. Action Plans

B.   Retail Execution Lightning Plus

Explanation:

The Einstein Visit Recommendation feature in Consumer Goods Cloud helps field reps optimize their visit schedules using AI-driven insights. To access this functionality, users need the Retail Execution Lightning Plus permission set.
Retail Execution Lightning Plus permission set includes access to enhanced Consumer Goods Cloud features, including Einstein Visit Recommendations.
This enables reps to get AI-driven suggestions for which stores to visit and in what order, improving efficiency.

Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?

A. Category Insights

B. Inventory Performance

C. Sales Rep Performance

D. Store Insights

E. Product Performance

A.   Category Insights
C.   Sales Rep Performance
D.   Store Insights

Explanation:

Tableau CRM for Consumer Goods Cloud (formerly known as Einstein Analytics) comes with prebuilt dashboards to help field sales teams and managers make data-driven decisions. These dashboards are focused on store execution, rep productivity, and category trends.

Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department

B. Create an opportunity and use CPQ to send the restaurant manager an enticing quote

C. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

D. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order

C.   Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

Explanation:

The Click2Create function is a feature ofConsumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach afollow up case or lead to onboard the outlet on an onboarding journey.

Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?

A. Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task

B. Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI

C. Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location

D. Promotion Product, Retail Store KPI, Delivery Task and in Store Location

B.   Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI

Explanation:

Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI are four objects that have promotions associated with them using the Consumer Goods Cloud Data Model. These objects help users to define, execute, and measure promotions in retail stores. They are:

Promotion Product, which represents a product that is part of a promotion.

Promotion Channel, which represents a channel or segment where a promotion is applicable.

Retail Store KPI, which represents a key performance indicator that measures how well a retail store is performing against a specific promotion goal or target.

Retail Visit KPI, which represents a key performance indicator that measures how well a field rep executed a promotion during a store visit.

Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.

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