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Salesforce B2C-Commerce-Architect Exam Sample Questions 2026

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Salesforce 2026 Release
64 Questions
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An Order Management System (OMS) handles orders from multiple brand specific sites, as part of the processing, the OMS sends the processing detail to be added at notes to the orders in B2C Commerce. These processing details are captured temporarily in custom objects, and are later processed by a batch Job that:

• Processes the custom object to extract the orderid and note data.
• Tries to load the order.
• If the order is not found, it deletes the custom object and moves on.
• If the order is found, it updates notes In the Order, upon successful update of this order, it deletes the custom object.

There is an Issue reported that the job is constantly failing and custom objects are growing in number. On investigating the production look the message below is being logged on each failure:



What are three solution The Architect can take to fix this issue without losing meaningful data? (Choose 2 answers)

A. Take the backup of the Order as XML and delete the Order to ensure on the next job run, the custom objects are getting processed.

B. Using BM site import/export, soften the warn to make sure that neither order notes are lost and custom object is processed.

C. Take the backup of the custom object and delete the custom object to ensure on the next job run the custom objects are getting processed.

D. Engage B2C Commerce Support Team to soften the quota limit for ‘’object.OrderPO.relation.notes’’

E. Take the backup of the Order as XML and delete the notes from Order to ensure on the next job run the custom objects are getting processed.

D.   Engage B2C Commerce Support Team to soften the quota limit for ‘’object.OrderPO.relation.notes’’
E.   Take the backup of the Order as XML and delete the notes from Order to ensure on the next job run the custom objects are getting processed.

Explanation:

A. Take the backup of the Order as XML and delete the Order…
Deleting the entire order just to fix note count is too destructive. Orders are legal, accounting, and customer data — removing them breaks record-keeping and reporting. This is not a valid solution.
✅ Eliminate

B. Using BM site import/export, soften the warn to make sure that neither order notes are lost and custom object is processed.
You cannot “soften” quota errors via Business Manager. A QuotaLimitExceededException is a hard platform limit — not just a warning you can silence in settings or an import/export tweak.
✅ Eliminate

C. Take the backup of the custom object and delete the custom object to ensure on the next job run the custom objects are getting processed.
This would delete the custom object before it can be retried, but that’s not helpful because it loses the meaningful order notes data that the OMS wanted to save. The data would be gone and never written to the order.
✅ Eliminate

D. Engage B2C Commerce Support Team to soften the quota limit for ‘object.OrderPO.relation.notes’.
This is valid. Quotas are sometimes adjustable via Salesforce Support. While some quotas are hard-coded, many object relation quotas can be raised if justified. It’s definitely one avenue an Architect should consider if the business has a legitimate case for storing >1000 notes.
✅ Correct

E. Take the backup of the Order as XML and delete the notes from Order to ensure on the next job run the custom objects are getting processed.
This is practical. Export the order for safekeeping, then remove older or unneeded notes to bring the total below the limit. This frees up quota for new notes to be written, allowing the custom objects to be processed. Data can be re-imported if needed.
✅ Correct

The Client has requested an Architect’s help in documenting the architectural approach to a new home page. The requirements provided by the business are:

• Multiple areas of static image content, some may need text shown at well
• The content page must be Realizable
• A carousel of featured products must be shown below a banner 101191

Recommended categories will be featured based on the time of year Which two solutions would fulfil these requirements?
(Choose 2 answers)

A. Leverage B2C Commerce ContentManagement Service

B. Leverage B2C Commerce locales in Business Manager

C. Leverage B2C Commerce content slots and assets

D. Leverage B2C Commerce Page Designer with a dynamic layout.

C.   Leverage B2C Commerce content slots and assets
D.   Leverage B2C Commerce Page Designer with a dynamic layout.

Explanation:

Option C: Content Slots & Assets

✅ Fulfills Requirements:

Static image content with text: Content slots allow flexible placement of images, text, and rich media.
Realizable (Responsive): Assets adapt to different screen sizes.
Carousel & Dynamic Categories: Slots can be populated with product carousels or seasonal category recommendations via Business Manager rules.

Option D: Page Designer with Dynamic Layout

✅ Fulfills Requirements:

Drag-and-drop editor simplifies placement of banners, carousels, and recommended categories.
Responsive by default: Page Designer layouts auto-adapt to devices.
Time-based rules: Dynamic layouts can swap content seasonally (e.g., winter vs. summer categories).

Why Not A & B?

❌ A. Content Management Service (CMS):
Overkill for a homepage (typically used for blogs/marketing pages).
Doesn’t natively support product carousels or dynamic category rules.

❌ B. Locales in Business Manager:
Manages language/region settings, not page content or layouts.

Best Practices:
Content Slots: Use for reusable, rule-driven content (e.g., "Summer Sale Banner").
Page Designer: Ideal for structural page changes (e.g., moving the carousel position).

A developer is validating the pipeline cache and noticed that the PDP page is very low cached. The one parameter is snowing the position on the product fisting page upon checking the site and code. What should the developer adjust in order to improve the page cache hit ratio, keeping in mind that the client is Insisting on the parameter for their analytics?

A. Rework the implementation so it reads the parameter on client-side, passes it to the analytics and exclude It from cache parameters.

B. Add the key to the cache exclude parameters.

C. Rework the Implementation so it doesn’t depend on that parameter.

D. Rework the Implementation so the parameter is not passed In the URL and is read from the URL hash.

A.   Rework the implementation so it reads the parameter on client-side, passes it to the analytics and exclude It from cache parameters.

Explanation:

The PDP page has a low cache hit ratio because the URL includes a parameter like ?position=5. This creates unique cache entries for every different position value. To fix this without losing analytics data, the parameter should be handled client-side instead of in the URL.

Why A is Correct:
By removing the parameter from the URL and passing it to analytics via JavaScript, the PDP URL stays clean, improving cache hits while still preserving the analytics data.

Example:
// Store position client-side
sessionStorage.setItem('plpPosition', '5');
// Read in analytics script
var pos = sessionStorage.getItem('plpPosition');
analytics.track('PDP View', { position: pos });

Why Not the Other Options:

B: Excluding the parameter from cache would disable caching entirely for those requests, worsening performance.
C: Removing the parameter completely is not acceptable because the client requires it for analytics.
D: Moving the parameter into the URL hash could cause issues with deep linking and still requires significant changes.

Which two activities should an Architect encourage the replication team to follow based on S2C Commerce best practices?
(Choose 2 answers)

A. Use the undo replication process to roll back to the previous replication if necessary.

B. Replicate the latest data to Production during periods of increased siteuse to ensure freshness.

C. Use the undo replication process to roll back code replications only, not data replications.

D. Wait 15 minutes after the recreation process completes for the cache todear automatically.

A.   Use the undo replication process to roll back to the previous replication if necessary.
D.   Wait 15 minutes after the recreation process completes for the cache todear automatically.

Explanation:

✅ Understanding Replication in B2C Commerce

Replication moves:
Code
Config
Data (catalogs, content assets, promotions, etc.)

From:
Staging → Production

Key concerns:
Cache invalidation
Rollback (undo replication)
Avoiding load spikes during peak traffic

A. Use the undo replication process to roll back to the previous replication if necessary.

✅ Correct.
This is B2C Commerce best practice.
If something goes wrong after replication, you can undo the replication to restore the previous state.
Works for both code and data.

B. Replicate the latest data to Production during periods of increased site use to ensure freshness.

🚫 Not correct.
You should not replicate during peak traffic:
Replication locks resources.
Cache flushes can cause performance issues.
Users might experience slower performance or see stale pages as caches rebuild.
Best practice is to replicate during low-traffic windows.
✅ Eliminate.

C. Use the undo replication process to roll back code replications only, not data replications.

🚫 Incorrect.

Undo replication works for:
Code
Data (e.g. content, catalogs)
You can definitely undo data replications.
This statement is false.
✅ Eliminate.

D. Wait 15 minutes after the replication process completes for the cache to clear automatically.

✅ Correct.

Best practice:
Wait about 15 minutes after replication to allow all cache invalidation processes to finish.
Avoid immediately testing changes or replicating again.
This ensures all content updates and code changes are properly reflected across cached pages and objects.

The Client wants to have aflashsate on a few products every day. These products are sold through B2C Commerce as well as an in store Point of Sale system that it tied to the same inventory.

An Architect analyzes the following proposed solution:

Inventory feed w*l continue to run daily but add a web-service call to compare and update B2C Commerce inventory in real time during checkout after a flash product's inventory reaches a threshold.

Which two risks should the Architect communicate to the Client about this solution?
(Choose 2 answers)

A. The default rate limiter configuration for the web-service could cause the web-service to return an exception during high traffic.

B. If the externals hosted web-service is unreliable. It could be a point of failure in the site s order placement flow.

C. If the product Inventory threshold that triggers the web service calls is reached too often. It will have a negative Impact on site performance.

D. Because the job would still be configured to run daily there will be a degrade in performance during non-flash sales periods

A.   The default rate limiter configuration for the web-service could cause the web-service to return an exception during high traffic.
B.   If the externals hosted web-service is unreliable. It could be a point of failure in the site s order placement flow.

Explanation:

✅ Option A
The default rate limiter configuration for the web-service could cause the web-service to return an exception during high traffic.

✅ Why it’s correct:

B2C Commerce limits how many external web-service calls you can make in a given time period (rate limiting).
Flash sales bring high traffic, so many checkouts could trigger the web service at once.
If too many calls happen too quickly, the system may throw errors or block calls, causing checkout failures.
This is a real and important risk with real-time integrations in checkout.

✅ Option B

If the externally hosted web-service is unreliable, it could be a point of failure in the site’s order placement flow.

✅ Why it’s correct:

The solution depends on calling an external system during checkout.
If that external web service is slow, has bugs, or goes offline, it can cause:
Checkout delays
Failed orders
Bad customer experience
Any real-time call to an external service becomes a point of failure in a critical path (checkout).

✅ Option C

If the product inventory threshold that triggers the web service calls is reached too often, it will have a negative impact on site performance.

✅ Why it’s also true:

The idea was to call the web service only when inventory drops below a certain number.
But if the threshold is set too high (e.g. triggers at 50 units left) and the flash sale is popular, the web service might be called hundreds or thousands of times.
Too many external calls slow down checkout and hurt performance.
So this is a valid risk, but it’s more about performance degradation rather than outright failures.

🚫 Option D

Because the job would still be configured to run daily, there will be a degrade in performance during non-flash sales periods.

🚫 Why it’s wrong:

The daily inventory job runs on a schedule (usually off-peak hours).
It doesn’t affect the normal checkout performance during the day.
The issue is only with the new real-time web-service calls, not the daily job itself.
Non-flash sales periods remain unaffected by the daily job running as usual.

✅ The Correct Two

→ A and B are the two biggest risks the Architect should communicate because they:

Could directly block checkout.
Cause order failures under load or if the external system is down.

C is also true but less critical than A and B because it’s a performance concern, not a complete failure risk.

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