Last Updated On : 12-Jun-2026
Salesforce Certified Slack Administrator - Slack-Admn-201 Practice Test
Prepare with our free Salesforce Certified Slack Administrator - Slack-Admn-201 sample questions and pass with confidence. Our Salesforce-Slack-Administrator practice test is designed to help you succeed on exam day.
Salesforce 2026
As an admin, you want to balance the mobile user experience and security. You don't want
to force users to log in too often, because it may leave them frustrated and result in lower
rates of Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user
experience?
A. Allow users to set their own mobile session duration.
B. Log all users out of mobile anytime your organization experiences a security threat.
C. Set a mobile session duration of 2 weeks for all mobile devices.
D. Allow all users to remain logged in infinitely.
Explanation:
✅ C. Set a mobile session duration of 2 weeks for all mobile devices.
Setting a fixed mobile session duration balances security and usability. A 2-week session timeout is a common practice that helps ensure users don’t have to log in too frequently—reducing frustration and improving adoption—while still limiting the risk of unauthorized access if a device is lost or compromised.
❌ Why the other options are less appropriate:
A. Allow users to set their own mobile session duration.
This can lead to inconsistent security policies and weaker protection if users choose overly long sessions.
B. Log all users out of mobile anytime your organization experiences a security threat.
While necessary in some high-risk scenarios, this reactive approach can disrupt users frequently and hurt productivity.
D. Allow all users to remain logged in infinitely.
This poses significant security risks, especially if devices are lost or stolen, and is not recommended.
Reference:
Slack Help Center – Manage session duration and device access
You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?
A. A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.
B. A team within your organization has announced that they’re kicking off a new project and will need a channel to collaborate.
C. A cross functional team would like to explore new ideas for providing customer value on a new product line.
D. Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.
Explanation:
Private channels in Slack are best used when:
➡️ The conversation involves sensitive or confidential information (e.g., HR discussions, compensation, performance reviews, legal matters).
➡️ Membership should be restricted and controlled by channel admins.
➡️ Visibility needs to be limited to a specific set of participants.
In this case, HR and hiring teams discussing candidates, salaries, and role requirements require confidentiality, making a private channel the most appropriate choice.
❌ Why the Other Options Are Incorrect:
B. A team kicking off a new project...
✗ Best suited for a public channel, so others in the org can find, join, and contribute if relevant. Promotes transparency.
C. A cross-functional team exploring new product ideas...
✗ Works better in a public channel to encourage broad visibility, contributions, and collaboration across functions.
D. Globally distributed org creating an HQ events channel...
✗ Should be public, so all interested employees (especially those near HQ) can join freely. No confidentiality required.
📖 Reference:
Slack Help: Types of channels
Slack Best Practices: Use public channels for transparency and collaboration, private channels for sensitive/confidential work.
👉 Key exam rule of thumb:
Public channel = transparency & collaboration.
Private channel = confidentiality & restricted access.
What are two benefits of creating user groups for your workspace? (Select the TWO best answers.)
A. Notifies a group of members who often need to be notified at once. For example:@managers
B. Sets channel management permissions at the workspace level.
C. Sets permissions on who can view your workspace analytics
D. Assigns default channels to users when they start working at the company.
E. Assigns default Slack app integrations to users when they start working at the Company.
D. Assigns default channels to users when they start working at the company.
Explanation:
The two best benefits of creating user groups for your workspace are:
✅ A. Notifies a group of members who often need to be notified at once. For example: @managers
✅ D. Assigns default channels to users when they start working at the company.
Here's an explanation for each:
✅ A. Notifies a group of members who often need to be notified at once. For example: @managers
This is one of the primary and most common uses of user groups. Instead of individually tagging multiple people, you can tag a user group (e.g., @marketing, @support-team, @on-call) to notify everyone within that group simultaneously. This saves time and ensures consistent communication to relevant teams or roles.
✅ D. Assigns default channels to users when they start working at the company.
User groups can be used in conjunction with Slack's provisioning settings (especially if integrated with an identity provider like Okta or Azure AD) to automatically add new users to specific channels based on their role or department. For instance, all new employees in the "Sales" user group could automatically be added to #sales-announcements, #sales-team, and #general. This streamlines the onboarding process and ensures new hires have immediate access to relevant information and conversations.
Let's look at why the other options are not correct:
❌ B. Sets channel management permissions at the workspace level.
Channel management permissions (e.g., who can create channels, archive channels) are typically set at the workspace or organization level (in Enterprise Grid) for roles like Workspace Admins or Owners, not directly by user groups. User groups primarily manage membership for notification and channel assignment purposes.
❌ C. Sets permissions on who can view your workspace analytics.
Access to workspace analytics is generally controlled by Slack roles (e.g., Workspace Owners, Workspace Admins) or specific permissions granted within the analytics dashboard, not directly by assigning users to a user group.
❌ E. Assigns default Slack app integrations to users when they start working at the Company.
Slack app integrations are usually installed and managed at the workspace or channel level by admins, and their availability can be controlled. While certain apps might be relevant to specific teams, user groups themselves don't directly "assign" app integrations to individual users upon joining. Users typically discover and add apps relevant to their work or are directed to use specific apps available in their channels.
Reference:
These benefits are fundamental features of Slack user groups and are commonly highlighted in Slack's official documentation regarding user group functionality.
You re an Org Admin for an organization with an Enterprise Grid plan. You receive a list of
several full members who will be leaving the organization in 5 days, with the instruction to
deactivate their accounts after their departure.
What is the best way to do this?
A. Deactivate the members in the Organization Settings 'Members' tab.
B. Contact Slack via /feedback to get the members deactivated.
C. Deactivate the members utilizing the SCIM API.
D. Request the Primary Org Owner do this, as they are the only one who can perform this action.
Explanation:
🟢 A. Deactivate the members in the Organization Settings 'Members' tab.
As an Org Admin on an Enterprise Grid plan, you have the ability to manage user accounts, including deactivation. The recommended and standard way to deactivate members who are leaving is to do so directly in the Organization Settings under the 'Members' tab. This allows you to efficiently deactivate multiple users before their departure date.
🔴 Why other options are less suitable:
B. Contact Slack via /feedback to get the members deactivated.
This is unnecessary and inefficient. Admins have direct control over user management and do not need to rely on Slack support for routine user deactivation.
C. Deactivate the members utilizing the SCIM API.
While SCIM API can be used for automated user provisioning and deprovisioning, it typically requires setup and developer resources. For a standard admin task like deactivating a known list of users, using the Admin Console is faster and simpler.
D. Request the Primary Org Owner do this, as they are the only one who can perform this action.
Org Admins also have the permissions needed to deactivate members. It’s not restricted solely to the Primary Org Owner.
Reference:
Slack Help Center – Deactivate or delete members
Slack Enterprise Grid Admin Guide – Manage members across your organization
You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In
preparation for a new product launch, SealBox partners with an advertising agenoy, Ad
Heroes Inc, You create a Slack Connect channel and share
it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and
files shared in the channel once the project ends and the channel Is disconnected.
What will happen once the channel is disconnected?
(Select the best answer.)
A. All organizations will retain full access to the channel's history and can continue to use its normal.
B. Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.
C. Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.
D. The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.
Explanation:
When a Slack Connect channel is disconnected:
➡️ Each participating organization retains an archived copy of the channel in their own workspace.
➡️ All messages and files shared by all organizations remain visible to members of that org, even after disconnection.
➡️ The channel becomes read-only (archived), meaning no new messages or files can be posted.
This ensures both parties still have a full record of the collaboration, which is often important for reference, compliance, or auditing.
❌ Why the Other Options Are Incorrect:
A. All organizations will retain full access... and can continue to use it as normal.
✗ Incorrect — the channel is archived after disconnection, so it cannot be used as normal.
B. Ad Heroes will retain full control... and can continue to post messages and files.
✗ Wrong — once disconnected, posting is no longer possible (archived = read-only).
C. Ad Heroes will keep an archived version, but only files posted by Ad Heroes are visible.
✗ Misleading — the archive contains all messages and files from all participants, not just those from Ad Heroes.
📖 Reference:
Slack Help: Disconnect a Slack Connect channel
Slack Connect FAQ
👉 Exam tip: Anytime a question mentions “disconnected Slack Connect channels”, remember:
➡️ Archived copy remains in each org, with all shared history preserved, but no new posting allowed.
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