Explanation:

A. Meet with your compliance and legal teams to set policies for Slack at your company. (Correct) ✅
Compliance is not just about technology but also about policies and governance. The first and most important step is to collaborate with legal and compliance stakeholders to understand regulatory requirements and define clear policies for Slack use. This ensures that any technical controls implemented, such as retention or eDiscovery, align with legal mandates. Without this step, technology alone may not satisfy compliance needs.

B. Promote a member of your compliance team to Org Owner. ❌
While involving compliance team members in Slack administration can be helpful, simply changing roles without policy discussions does not ensure compliance. Org Owners have broad technical control but must operate within the framework of established policies.

C. Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day. ❌
This is counterproductive for many regulatory regimes requiring long-term retention of data (often several years). While short retention periods might be appropriate in some contexts, they generally conflict with archiving requirements. Policy decisions should dictate retention periods.

D. Implement eDiscovery within Slack to ensure that all communications are archived. ❌
eDiscovery is an important tool, but it should be implemented after policies are defined. Jumping directly to technical solutions without policy alignment risks misconfiguration or inadequate compliance.

References:
Slack Compliance Best Practices
Salesforce Slack Certification Guide (conceptual compliance approach)

Explanation:

🟢 A. Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team. (Correct)
Slack Enterprise Grid includes a built-in workspace request process for users. Enabling this feature and routing the requests to a dedicated admin channel centralizes requests and allows the admin team to collaborate efficiently on approvals. This method enhances transparency and ensures no requests are missed. It is scalable and supports a high volume of requests.

🔴 B. Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
This option is inefficient and prone to human error. Manually routing each request via DM can cause delays, missed requests, or overload a single admin. It also lacks transparency as other admins cannot see and help manage the queue.

🔴 C. Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
This approach restricts who can request workspaces and requires manual management of who is in the channel. It limits flexibility and may frustrate users who cannot submit requests easily. It also removes the benefit of Slack’s built-in request workflow.

🔴 D. Turn off the workspace request process, and require users to direct message (DM) their workspace admin.
This removes the formal request workflow and accountability. Requests via DMs are less visible, harder to track, and can get lost. It is not a scalable or transparent method to handle many workspace requests.

References:
Slack Help: Request a new workspace on Enterprise Grid
Slack Enterprise Grid documentation on workspace management

Explanation:

A. Data Loss Prevention (DLP)
DLP is primarily focused on preventing sensitive data from leaving the organization in an unauthorized way. It detects and blocks certain data types (like credit card numbers or personally identifiable information) in messages or files but does not handle archival or long-term retention of communications. While important for security, DLP does not address regulatory archiving requirements.

B. Mobile Device Management (MDM)
MDM tools help organizations enforce security policies on mobile devices, such as requiring PINs, controlling app installations, and wiping data remotely. MDM ensures device-level security but does not provide archiving or compliance for message retention or retrieval.

C. Enterprise Key Management (EKM)
EKM allows organizations to manage their own encryption keys for Slack data, giving greater control over data security and encryption. However, it does not provide features for archiving, retrieving, or exporting Slack communications for regulatory retention purposes.

D. eDiscovery (Correct)
eDiscovery is the process and toolset used to identify, collect, and produce electronically stored information (ESI) for legal or compliance reasons. Slack’s eDiscovery features allow organizations to archive all communications, search across messages and files, and export data for audits or legal reviews. This capability directly addresses the requirement to archive communications for several years as mandated by regulations.

References:
Slack Help: Use eDiscovery to export Slack data
Slack Security & Compliance

Explanation:

Option A: Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release. ✅
This is the best option because Slack Clips are designed for asynchronous communication. The CPO can record a video with screen share and voiceover, then post it in an org-wide announcements channel. This guarantees that the entire organization sees it, regardless of which workspace they belong to. Users can watch the clip at their own pace, add emoji reactions, or reply in thread, creating both visibility and engagement without needing everyone to be online simultaneously. This aligns exactly with the CPO’s request for an asynchronous demo.

Option B: Record a demo outside of Slack and import the file into a multi-workspace channel. ❌
While technically possible, this approach is less efficient. Recording a video outside of Slack (using Zoom, Loom, or another tool) adds unnecessary friction — the CPO would then need to upload the file, ensure the format is supported, and possibly re-share it across multiple workspaces or channels for visibility. In contrast, Slack Clips are built-in, instantly sharable, and integrate smoothly into Slack’s workflow. This option adds complexity where Slack already provides a native feature designed for the purpose.

Option C: Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release. ❌
Slack Huddles are excellent for real-time, synchronous collaboration, but they are not suitable for asynchronous sharing. If the CPO chose this option, only those available at the same time would be able to attend, which goes against the need for a demo that can be shared and consumed at different times across the entire organization. It also risks excluding employees in other time zones or with conflicting schedules, making it an inefficient choice for a company-wide announcement.

Option D: Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel. ❌
Creating a new public channel in the Product & Engineering workspace does not ensure organization-wide reach. Not all employees will be in that workspace, and requiring them to manually join adds friction and reduces visibility. Furthermore, major company-wide announcements should go into a dedicated global or announcement workspace/channel, not a team-specific one. This option fragments communication instead of centralizing it, making it inefficient for the CPO’s goal.

📖 Reference:
Slack Clips (for async screen recording and sharing)
Slack Huddles (for synchronous collaboration)

✅ Final Expanded Answer:
The best choice is Option A because it uses Slack Clips for asynchronous, organization-wide communication, while the other options either add unnecessary steps (Option B), rely on synchronous methods (Option C), or limit visibility and accessibility (Option D).

Explanation:

B. Non-developers can easily automate business processes. ✅
Workflow Builder is a no-code automation tool that empowers anyone to create workflows (intake forms, approvals, onboarding, etc.).

C. Templates are available for download. ✅
Slack provides prebuilt workflow templates that can be customized.

Why not the others?

A. Integration with third-party apps ❌ → This is not Workflow Builder’s primary strength. Advanced integrations typically require Slack apps or custom development.

D. Developers and engineers can easily automate efficiencies in their development. ❌ → Developers usually use the Slack API/SDK or Bolt framework, not Workflow Builder. Workflow Builder is designed more for non-technical users.

📖 Reference: Slack Workflow Builder