Salesforce-Platform-User-Experience-Designer Practice Test
Salesforce Spring 25 Release 207 Questions
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the
design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
A. Invite them to user testing.
B. Ask a manager or superior to do it.
C. Let them know the designer is the expert.
D. Hand them a print out of the design
A. Invite them to user testing.
Explanation:
Inviting developers to user testing is a good way to help them see the value of the design
changes and understand the user needs and pain points. User testing is a method of
evaluating a product or service by observing how real users interact with it and collecting
feedback. By witnessing the user testing sessions, developers can see how the design
changes improve the user experience, such as increasing usability, satisfaction,
engagement, or conversion. User testing can also help developers empathize with the
users and collaborate better with the designer.