Salesforce-Platform-User-Experience-Designer Practice Test
Salesforce Spring 25 Release 207 Questions
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the
design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
A. A Share research notes from previous projects with them.
B. Get buy-in from the development lead first and let them persuade others.
C. Work together on setting up UX Indicators.
C. Work together on setting up UX Indicators.
Explanation: The best way for the designer to help mitigate pushback from developers is
to work together on setting up UX Indicators. UX Indicators are a set of metrics that
measure the user experience of a product or feature, such as usability, satisfaction,
engagement, and adoption1. By working together on setting up UX Indicators, the designer
and the developers can align on the goals and expectations of the design changes, and
use data and evidence to evaluate their impact. This can help to reduce the subjective
opinions and assumptions that might cause pushback, and foster a collaborative and user centered
culture. Sharing research notes from previous projects with them (A) might not be
very helpful, as the research might not be relevant or applicable to the current project, and
the developers might not trust or understand the research methods or findings. Getting
buy-in from the development lead first and let them persuade others (B) might not be very
effective, as it might create a top-down or hierarchical approach that does not involve the
developers in the design process, and might make them feel excluded or
ignored.