Salesforce-Platform-User-Experience-Designer Practice Test

Salesforce Spring 25 Release -
Updated On 1-Jan-2026

198 Questions

Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in. Which feature should be recommended?

A. Styling hooks

B. CSS loaded as a static resource

C. App Builder styling property

D. SLDS utility classes

C.   App Builder styling property

Explanation: An App Builder styling property is a feature that allows a Lightning web component to expose CSS properties that can be set by an administrator in the Lightning App Builder. This way, the administrator can customize the look and feel of the component depending on the context and use case. For example, a component can have a styling property for the background color, the font size, or the border radius. The administrator can then change these values in the App Builder without modifying the code of the component.

Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible. Which principle would represent their company strategy?

A. Reframing products in terms of outputs over outcomes

B. Prioritizing engagement over number of impressions

C. Highlighting product benefits over uncovering customer needs

B.   Prioritizing engagement over number of impressions

Explanation: The principle that would represent Cloud Kicks’ company strategy is prioritizing engagement over number of impressions. This principle is based on the intention mindset of Relationship Design, which means engaging with clear purpose and focusing on the quality of interactions rather than the quantity1. Reframing products in terms of outputs over outcomes (A) is not a Relationship Design principle, as it does not consider the value or impact of the products for the customers. Highlighting product benefits over uncovering customer needs © is also not a Relationship Design principle, as it does not show empathy or understanding of the customers’ problems or goals.

Cloud Kicks is considering whether it should implement the Standard Salesforce Navigation or use the Console for its Sales team. What is one requirement that could lead to recommending the Console?

A. Need for viewing multiple list views at the same time

B. Ability to toggle between multiple records

C. Work that is mostly in the field

B.   Ability to toggle between multiple records

Explanation: The Console is a tab-based workspace that allows users to access multiple records and related information on a single screen. This can help users who need to switch between different records quickly and easily, without losing context or wasting time. For example, a salesperson who needs to compare different opportunities, check account details, or update contact information can benefit from using the Console. The Standard Salesforce Navigation, on the other hand, only allows users to open one record at a time, which can be limiting for some use cases.

A UX Designer needs to restyle a Lightning Web Component (LWC) to meet brand guidelines. Which key consideration about that LWC should the UX designer be aware of?

A. Only the main Lightning Modal component can be styled using styling hooks.

B. Only the body, footer, and header helper components can be styled using styling hooks.

C. The model cannot be styled using styling hooks

A.   Only the main Lightning Modal component can be styled using styling hooks.

Explanation: When restyling a Lightning Web Component (LWC) to meet brand guidelines, it's important to know that styling customization options may be limited. Specifically, only the main Lightning Modal component can be styled using styling hooks. This limitation means that while you can apply brand-specific styles to the overall modal component using styling hooks, the finer control over the modal's internal sections (like the body, footer, and header) might not be directly accessible through these hooks. This constraint necessitates a strategic approach to styling, focusing on the aspects of the modal that can be customized to align with brand guidelines while understanding the inherent limitations.

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature. What should be recommended?

A. Lightning Path component

B. Docked prompt using In-App Guidance

C. Custom video component

D. Utility bar with embedded video

B.   Docked prompt using In-App Guidance

Explanation: To let its users know when a new feature is enabled or available with a short video explaining the new feature, the recommended solution is to use a docked prompt using In-App Guidance. In-App Guidance is a feature that allows the designer to create prompts and walkthroughs that guide users through new or complex tasks in Salesforce. A docked prompt is a type of prompt that appears at the bottom of the screen and can contain text, images, or videos. A docked prompt can be used to announce a new feature and provide a short video tutorial on how to use it. The designer can also set the conditions for when and how often the prompt should appear, and track the user engagement with the prompt.

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