Salesforce-Platform-User-Experience-Designer Practice Test
207 Questions
A UX Designer is in the process of designing a new page layout for a custom object in Salesforce. How should the designer ensure the best end-user experience?
A. Include all potentially useful fields.
B. Make field labels and API names identical
C. Mark all fields as required.
D. Group similar fields using sections
Explanation:
The best way to ensure the end-user experience when designing a new page layout for a
custom object in Salesforce is to group similar fields using sections. Sections are UI
components that allow you to organize fields into logical groups and provide headings and
descriptions for each group. Sections help to improve the readability, scannability, and
usability of the page layout by reducing the visual clutter and providing a clear structure
and hierarchy for the information. Sections also help to align the page layout with the user’s
mental model and expectations, as well as the business processes and workflows. [UX
Designer Certification Prep: User Interface Design Principles], [UX Designer Certification
Prep: Salesforce Design System]
Including all potentially useful fields is not a good way to ensure the end-user experience
when designing a new page layout for a custom object in Salesforce, because it can create
a crowded and overwhelming interface that is hard to navigate and understand. It can also
increase the cognitive load and the scrolling effort for the user, as well as the maintenance
cost for the designer. It is better to include only the essential and relevant fields that the
user needs to perform their tasks and goals, and use other methods such as related lists,
tabs, or modals to display additional information. [UX Designer Certification Prep: User Interface Design Principles], [UX Designer Certification Prep: Salesforce Design System]
Making field labels and API names identical is not a good way to ensure the end-user
experience when designing a new page layout for a custom object in Salesforce, because it
can create confusion and inconsistency for the user and the developer. Field labels are the
text thatappear on the user interface to identify the fields, while API names are the unique
identifiers that are used by the system and the code to reference the fields. Field labels and
API names should be different, because they have different purposes and audiences. Field
labels should be clear, concise, and descriptive, using natural language and proper
capitalization, punctuation, and spacing. API names should be concise, unique, and
consistent, using underscores and camel case to separate words. [UX Designer
Certification Prep: User Interface Design Principles], [UX Designer Certification Prep:
Salesforce Design System]
Marking all fields as required is not a good way to ensure the end-user experience when
designing a new page layout for a custom object in Salesforce, because it can create
frustration and annoyance for the user, as well as increase the error rate and the
abandonment rate. Required fields are fields that the user must fill in before they can save
or submit the record. Required fields should be used sparingly and only for the fields that
are absolutely necessary for the system or the business logic. Marking all fields as required
can make the user feel pressured and constrained, and force them to enter irrelevant or
inaccurate data. It can also make the user miss the truly important fields, or give up on
completing the record altogether. [UX Designer Certification Prep: User Interface Design
Principles], [UX Designer Certification Prep: Salesforce Design System] References: [UX
Designer Certification Prep: User Interface Design Principles], [UX Designer Certification
Prep: Salesforce Design System]
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