Salesforce-Platform-User-Experience-Designer Practice Test
Salesforce Spring 25 Release 207 Questions
What is a benefit of inclusive design?
A. Reducing friction for users in achieving their goals
B. Tailoring a solution to one type of user
C. Creating a lowest-common-denominator design
A. Reducing friction for users in achieving their goals
Explanation: Inclusive design is a methodology aimed at creating products that are
accessible to as many people as possible, regardless of their abilities or circumstances.
The benefit of inclusive design is that it focuses on reducing friction for users in achieving
their goals by:
Considering a wide range of human diversity, including ability, language, culture,
gender, age, and other forms of human difference.
Identifying and eliminating unnecessary barriers that might prevent people from
effectively using a product or service.
Ensuring that products and services can be used by everyone, to the greatest
extent possible, without the need for adaptation.
Inclusive design does not mean tailoring a solution to one type of user (B) or creating a
lowest-common-denominator design that meets only the most basic needs of all users (C).
Instead, it seeks to understand and address the needs of a broad audience to create more
usable and accessible experiences for everyone.
References:The Interaction Design Foundation provides extensive resources on inclusive
design, its principles, and how to apply them in the design process. These resources offer
valuable insights into creating designs that are accessible and beneficial to a wide
audience.