Salesforce-Platform-User-Experience-Designer Practice Test
Salesforce Spring 25 Release 207 Questions
Which goal would be important in undertaking a Consequence Scanning exercise before
launching a new product?
A. Reframe the product objectives from multiple, diverse perspectives.
B. Encourage team well-being through collaboration.
C. Identify the best angle for positive launch press coverage.
A. Reframe the product objectives from multiple, diverse perspectives.
Explanation: Consequence scanning is a practice that helps teams to consider the
potential consequences of their product or service on people, communities, and the
planet1. It is an agile tool that fits within an iterative development cycle and allows teams to
identify and mitigate risks, as well as focus on positive outcomes2. One of the goals of consequence scanning is to reframe the product objectives from multiple, diverse
perspectives. This means that the team can explore how different stakeholders, such as
users, organisations, or society, might be affected by the product or service, both
intentionally and unintentionally2. By doing so, the team can ensure that the product or
service aligns with their values and culture, and that they are aware of the trade-offs and
implications of their decisions2. Reframing the product objectives from multiple, diverse
perspectives can also help the team to discover new opportunities, generate innovative
solutions, and increase user satisfaction and trust3.
Encouraging team well-being through collaboration and identifying the best angle for
positive launch press coverage are not the primary goals of consequence scanning,
although they might be beneficial side effects. Consequence scanning is not a PR exercise,
but a way to ensure responsible innovation and ethical design2. While consequence
scanning can foster team collaboration and communication, it is not a team-building
activity, but a way to share knowledge and expertise and raise concerns in a dedicated
format2.