A health care provider wishes to use salesforce to track patient care. The following actions are in Salesforce 1. Payment Providers: Orgas who pay for the care 2 patients. 2. Doctors: They provide care plan for patients and need to support multiple patients, they are provided access to patient information. 3. Patients: They are individuals who need care. A data architect needs to map the actor to Sf objects. What should be the optimal selection by the data architect?
A.
Patients as Contacts, Payment providers as Accounts, & Doctors as Accounts
B.
Patients as Person Accounts, Payment providers as Accounts, & Doctors as Contacts
C.
Patients as Person Accounts, Payment providers as Accounts, & Doctors as Person Account
D.
Patients as Accounts, Payment providers as Accounts, & Doctors as Person Accounts
B.
Patients as Person Accounts, Payment providers as Accounts, & Doctors as Contacts
This model best represents the healthcare relationships while leveraging Salesforce's standard functionality. Person Accounts (B) are ideal for Patients because: 1) They combine Account and Contact features for individuals; 2) Simplify relationship management for care providers; and 3) Support household modeling if needed. Payment providers as standard Accounts properly represent organizations. Doctors as Contacts under their practice Accounts maintains the professional relationship structure. Option A incorrectly models Patients as Contacts without Accounts. Option C unnecessarily uses Person Accounts for Doctors who are typically associated with medical practices. Option D misuses standard Accounts for Patients. The recommended structure provides: 1) Clear distinction between individual patients and organizational payers; 2) Proper relationship tracking between doctors and their patients; 3) Support for care team structures; and 4) Alignment with healthcare industry practices. Person Accounts for patients enable comprehensive tracking of medical history, appointments, and billing relationships while maintaining all standard Salesforce reporting and security capabilities. This model can also easily accommodate common healthcare extensions like HIPAA compliance features.