Salesforce-Platform-Administrator-II Practice Test
Salesforce Spring 25 Release 219 Questions
Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are
updated, the Case Owner is notified by email.
What should the administrator use to email the Case Owner?
A. Email-to-Case
B. Outbound Message
C. Before Save Flow
D. After Save Flow
D. After Save Flow
Explanation:
An after save flow is a type of flow that runs in the background after a record is saved and
performs actions based on the record data or changes. An after save flow does not require
user input or interaction and can be triggered by a record-triggered flow element or by an
Apex trigger. In this case, you can create an after save flow that runs when a case record is
updated and delivers status update email to customers based on certain criteria or
conditions.