Salesforce-Nonprofit-Success-Pack-Consultant Practice Test

Salesforce Spring 25 Release -
Updated On 1-Jan-2026

269 Questions

A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant an evaluation.
Which tool should the consultant use to provide this assessment?

A. NPSP Health Check

B. Salesforce Health Check

C. Salesforce Optimizer

D. Shield Platform Encryption

A.   NPSP Health Check

Explanation:
The nonprofit is using Nonprofit Success Pack (NPSP) or Nonprofit Cloud. The NPSP Health Check (now called Nonprofit Cloud Health Check in newer orgs) is the only tool specifically designed to evaluate an organization’s configuration against Salesforce.org’s recommended best practices for security, data architecture, duplicate management, user management, and overall NPSP/Nonprofit Cloud health – including critical security settings.

Question Correct Option:

A. NPSP Health Check
This free, Salesforce.org-built app runs directly in the org and produces a detailed report scoring the org on dozens of best-practice criteria specific to nonprofits. It explicitly checks security-related settings such as login IP ranges, profile and permission set configurations, field-level security on sensitive fields (e.g., payment information), sharing rules, and record-level security – making it the correct tool for a full security and best-practice compliance evaluation.

Incorrect Options:

B. Salesforce Health Check
The standard Salesforce Health Check (found in Setup → Security → Health Check) only evaluates core Salesforce security settings (password policies, session settings, etc.). It does not examine NPSP-specific configurations, custom objects, or nonprofit best practices and is therefore insufficient for a complete nonprofit compliance review.

C. Salesforce Optimizer
Salesforce Optimizer analyzes features, customizations, and limits across the entire org (e.g., number of fields per object, reports, etc.) but does not perform a security assessment or check NPSP/Nonprofit Cloud-specific best practices. It is a performance and feature-usage tool, not a security compliance tool.

D. Shield Platform Encryption
Shield Platform Encryption is a paid add-on product that encrypts data at rest. It is a solution, not an assessment tool. It does not evaluate whether the org is following best practices.

A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.
What should the consultant do to meet the requirement?

A. Create a support case to change the label.

B. Activate English (UK) In Language Settings.

C. Override the default English labels in Translation Workbench.

D. Reword the field label in Setup.

B.   Activate English (UK) In Language Settings.

Explanation:
The most efficient and recommended way to localize standard Salesforce and NPSP labels for a specific language/region (like moving from US English to UK English, where "Organization" becomes "Organisation" and "Zip Code" becomes "Postcode") is to leverage the built-in language settings.

Correct Option: B

B. Activate English (UK) In Language Settings.
Rationale: Salesforce has a comprehensive Translation Workbench that includes pre-translated or pre-localized standard labels for many languages and regional variations, including English (UK). Activating this language setting automatically changes most standard labels, including the key differences like "Organization" vs. "Organisation" and common address fields, across the entire user interface. This is a configuration-only step that requires minimal manual effort.

Why the Other Options Are Incorrect:

A. Create a support case to change the label:
Changing standard field labels requires a change in configuration, not a support case with Salesforce.

C. Override the default English labels in Translation Workbench:
While this could be done manually, it is inefficient. The consultant would have to manually find and override hundreds of standard terms (e.g., all instances of "Organization," "Zip," "State," etc.). Activating the built-in English (UK) language setting (B) achieves this mass localization automatically.

D. Reword the field label in Setup:
Rewording a field label in Setup only changes the label for a single custom field or standard field. It does not handle the localization of all related standard objects and components throughout the system, which is required here.

A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?

A. Relationships

B. Opportunities

C. Accounts

D. Affiliations

D.   Affiliations

Explanation:
The requirement is to segment Contacts based on their connections to corporate funders. In the NPSP data model, a person's formal association with a company or organization (like a corporate funder) is tracked using the Affiliation object, not the Relationship object. An Affiliation links a Contact to an Account (the corporate funder) and can include details like job title or department.

Correct Option:

D. Affiliations
To create a report of Contacts connected to specific corporate funders, the consultant needs a report type that includes Contacts with Affiliations. This report type allows filtering or grouping by the affiliated Account (the corporate funder) to identify all Contacts linked to that organization.

Incorrect Options:

A. Relationships
Relationship records connect two individual Contacts (e.g., spouse, colleague), not a Contact to an organization. They are for personal connections, not corporate affiliations.

B. Opportunities
While you could report on Contacts with Opportunities (donations) from corporate funders, this would only show Contacts who have donated, not all Contacts who are affiliated/employed by the funder. The requirement is based on connection, not donation history.

C. Accounts
A standard report type like "Accounts with Contacts" would list Contacts within Household Accounts, not Contacts affiliated with corporate Accounts. The specific link between a Contact and a corporate Account is the Affiliation object, not the Account-Contact direct relationship.

Reference:
NPSP Documentation: "Affiliations." This object is designed to track a Contact's association with an organization (employment, board membership, alumni, etc.). For reporting on Contacts connected to corporate funders, the "Contacts with Affiliations" report type is the correct tool.

A nonprofit using Volunteers for Salesforce on their website wants their volunteers to be able to update their contact information.
What does the consultant need to configure to make this possible?

A. Change Organization-Wide Sharing setting for Contacts to Public

B. Create a criteria-based sharing rule

C. In Setup, check Grant Guest Users Update Access

D. Create and assign a new profile

C.   In Setup, check Grant Guest Users Update Access

Explanation:
This scenario involves external volunteers updating their own Contact records via a public website (likely an Experience Cloud site). When volunteers are logged in as Experience Cloud guest users or authenticated members, they need permission to edit their own Contact record. This is controlled by the Experience Cloud site's sharing settings and guest user profile, not by internal org-wide sharing or criteria-based rules.

Correct Option:

C. In Setup, check Grant Guest Users Update Access
In the Experience Cloud site setup, there is a specific setting: "Allow members to update their Contact information" or "Grant guest users update access to Contact records." Enabling this allows volunteers (as site members/guests) to edit their own Contact details. This is the direct, required configuration.

Incorrect Options:

A. Change Organization-Wide Sharing setting for Contacts to Public
OWD controls baseline internal sharing for internal users. Setting Contacts to Public would make all Contact records editable by all internal users, creating a major security risk. It does not affect external guest user permissions on an Experience Cloud site.

B. Create a criteria-based sharing rule
Sharing rules extend access beyond OWD for internal users. They do not apply to Experience Cloud guest users. Guest user access is managed through site profiles and sharing sets, not internal sharing rules.

D. Create and assign a new profile
While you might adjust the Experience Cloud site's guest user profile to grant object permissions, the specific setting to allow Contact updates is a site-level setting (Option C), not a general profile configuration. Creating a new internal profile is irrelevant for external volunteers.

Reference:
Experience Cloud (Communities) Setup Guide: "Manage Guest User Access" or "Allow Members to Update Contact Information." The configuration to allow members/guests to edit their own Contact records is a standard, declarative setting in the site's administration.

In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers

A. Household-related data

B. Contact's employer-related data

C. Business-related data

D. Contact's address-related data

B.   Contact's employer-related data
C.   Business-related data

Explanation
The NPSP Data Import Template (specifically the Data Import object) is designed to handle multiple record types simultaneously. When migrating data, the fields intended for the Account object must be mapped to create the correct type of Account:

Organizational/Corporate Accounts: If the donation is from a company or the Contact works for a company, the data related to that company (the employer) is considered Business-related data and maps to the Organization Account.

Household Accounts: The Account fields are also used for data that defines the individual's employer when creating the Organization Account (B), and general data for any Business-related data (C) needed for corporate records. The template's fields prefixed with Account1 or Account2 are used to create or match Organization Accounts (companies).

When importing a donation from an individual who works at a company:
B. Contact's employer-related data: Fields like "Organization Name" or "Organization Type" are mapped here to create or link the donor's Employer Account.

C. Business-related data: This refers to the core data about a company/organization, such as its legal name, industry, and description.

Why Other Options Are Less Accurate

A. Household-related data:
While NPSP does create Household Accounts, this process is usually automated by the NPSP triggers based on the Contact's name. The import template fields generally don't require explicit "Household-related data" (like the Household name) to be loaded, as the system creates and names the Household automatically.

D. Contact's address-related data:
Address data for the Contact's mailing address or primary address is typically stored in the dedicated Address fields in the template, which map to the Address object and the Contact/Account address fields, not general "Account fields."

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