Salesforce-Net-Zero-Cloud Exam Questions With Explanations

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Salesforce Salesforce-Net-Zero-Cloud Exam Sample Questions 2025

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2444 already prepared
Salesforce Spring 25 Release
44 Questions
4.9/5.0

What is an example of a Scope 1 greenhouse gas emission?

A. Electricity use in offices

B. Business travel on commercial airplanes

C. Generator fuel use at leased facilities

D. Onsite natural gas combustion in owned buildings

D.   Onsite natural gas combustion in owned buildings

Explanation:

Why it's correct
Scope 1 emissions are direct greenhouse gas emissions from owned or controlled sources—such as onsite fuel combustion. Natural gas burned in company-owned facilities directly produces CO₂, making it a classic Scope 1 example.

Why A, B & C are wrong

A (electricity) is Scope 2 as it’s an indirect utility emission.

B (business travel) is Scope 3—indirect, value-chain emissions.

C (generator fuel in leased facility) falls under Scope 3, as the facility is not owned.

What are the three Organizational Asset records types that come out of the box? (Choose Three Options)

A. General

B. Building

C. Employee

D. Data Center

E. Vehicle

B.   Building
D.   Data Center
E.   Vehicle

Explanation:

Salesforce Net Zero Cloud provides out-of-the-box Organizational Asset record types to help track emissions sources. The standard types include Building, Data Center, and Vehicle. These represent typical sources of energy consumption and emissions in an organization.

General and Employee are not standard asset types for emission tracking, as employees are typically not categorized under assets in this context. These default records support structured data entry and standardized reporting for emissions calculation and sustainability efforts.

What is an example of Scope 2 GHG?

A. Business travel

B. Electricity use in offices and data centers

C. Capital goods

D. Corporate private jet travel

B.   Electricity use in offices and data centers

Explanation:

Scope 2 Greenhouse Gas (GHG) emissions are indirect emissions from the generation of purchased electricity, steam, heating, or cooling consumed by the reporting company.

When your company uses electricity in offices, data centers, or facilities, the emissions from producing that electricity (at a power plant, for example) are Scope 2.

Why the other options are incorrect:

A. Business travel
❌ This falls under Scope 3 — indirect emissions from sources not owned or controlled by the company (e.g., flights, taxis).

C. Capital goods
❌ Also Scope 3 — emissions from the production of purchased goods like machinery, buildings, or vehicles.

D. Corporate private jet travel
❌ This is Scope 1 — direct emissions from company-owned transportation assets.

A System Administrator is installing the Net Zero Cloud package from the AppExchange for the first time but is running into errors. What two issues could be causing the problem? (2)

A. He has not been assigned the Sustainability Cloud or Net Zero Cloud Permission Set License

B. He has not enabled Einstein Analytics in the org

C. He has not been assigned the Sustainability Analytics Permission Set

D. He does not have the most up to date AppExchange link

E. He has not been assigned the Sustainability Cloud or Net Zero Cloud Permission Set

A.   He has not been assigned the Sustainability Cloud or Net Zero Cloud Permission Set License
B.   He has not enabled Einstein Analytics in the org

Explanation:

A. He has not been assigned the Sustainability Cloud / Net Zero Cloud Permission Set License (PSL)
Net Zero Cloud is a licensed, first-party managed package. Before you can set it up, Salesforce says to confirm the Net Zero Cloud PSL exists in the org and assign it to at least one user; if the PSL isn’t provisioned, you’ll hit blockers right away.
B. He has not enabled Einstein Analytics (CRM Analytics) in the org
Net Zero Cloud ships with CRM Analytics assets (dashboards/apps). Packages that include CRM Analytics assets require CRM Analytics to be enabled in the subscriber org, otherwise installation or post-install auto-creation can fail with Wave/Analytics errors. Enable CRM Analytics from Setup, then retry.

Why the others are not correct
C. Not assigned the Sustainability Analytics Permission Set → Permission sets are assigned after the package is installed; not having them doesn’t block the install step.
D. Doesn’t have the most up-to-date AppExchange link → Net Zero Cloud is distributed via a listing/link, but Salesforce’s documented root causes for install failures are things like permissions, org prerequisites, and asset requirements—not “stale links.”
E. Not assigned the Sustainability Cloud/Net Zero Cloud Permission Set (not license) → Like (C), permission set assignment happens post-install; it isn’t a prerequisite to install the package.

What differentiates a Scope 1 emission from a Scope 2 emissions?

A. Scope 1 is direct emissions from owned assets; Scope 2 is indirect emissions that your organization consumes

B. Scope 1 is from fossil fuels; Scope 2 is from renewables

C. Scope 1 is from assets owned; Scope 2 is from assets leased and your value chain

D. Scope 1 is from manufacturing; Scope 2 is from other business operations

A.   Scope 1 is direct emissions from owned assets; Scope 2 is indirect emissions that your organization consumes

Explanation:

Scope 1 emissions are direct greenhouse gas emissions from sources that are owned or controlled by the organization. Examples include:

1. Company vehicles (if fueled by gasoline/diesel)
2. On-site fuel combustion (e.g., natural gas boilers)

Scope 2 emissions are indirect emissions from the generation of purchased electricity, steam, heating, and cooling that the organization consumes. These emissions occur at the facility where the energy is produced but are accounted for in the organization's carbon footprint because it uses the energy.

Why the other options are incorrect:

B. Scope 1 is from fossil fuels; Scope 2 is from renewables
❌ Incorrect — Scope categorization isn't based on the energy source but on ownership/control and whether the emissions are direct or indirect.

C. Scope 1 is from assets owned; Scope 2 is from assets leased and your value chain
❌ Incorrect — Scope 2 refers to purchased energy, not leased assets or the value chain (which relates more to Scope 3).

D. Scope 1 is from manufacturing; Scope 2 is from other business operations
❌ Incorrect — Scope is about the type and origin of emissions, not specific departments or activities.

So, the distinction in Option A is accurate and aligns with the Greenhouse Gas Protocol standards.

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