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Salesforce Salesforce-Media-Cloud Exam Sample Questions 2025

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2404 already prepared
Salesforce Spring 25 Release
40 Questions
4.9/5.0

A large media company is using Salesforce Industries to model Digital Advertising products. These products have a common set of characteristics. Which pair of Media Cloud items would a Product Manager use to most efficiently create the products for the sales users to sell?

A. Use a Product Family for those products.

B. Use an Object Type and assign Attributes.

C. Use a Standalone Product and add Attributes.

D. Clone an existing ad product and assign Attributes.

B.   Use an Object Type and assign Attributes.

Explanation:
In Salesforce Media Cloud (built on Salesforce Industries/Vlocity), when modeling Digital Advertising products that share common characteristics, the most efficient and scalable approach is to:

Define a Product Object Type (also known as Product Specification Type)
Assign Attributes (e.g., size, duration, format, placement)
Use that Object Type to create multiple products that inherit these shared attributes

This setup allows for consistency, reuse, and easier product catalog management, especially when dealing with a large volume of products with similar characteristics.

Why Option B is Correct:

Object Types define a template or structure for a category of products.
Attributes are reusable and can be shared across multiple products.
It enables product managers to manage products efficiently and ensure data consistency.
This approach aligns with Salesforce Industries’ product modeling best practices.

Let’s eliminate the incorrect options:

A. Use a Product Family for those products (Incorrect)
Product Families are used primarily for reporting and UI grouping, not for defining shared structure or characteristics.
They don’t carry shared attributes or behavior.

C. Use a Standalone Product and add Attributes (Incorrect)
While you can create a standalone product and add attributes, doing so for each product individually is not efficient when managing many products.
This approach leads to redundancy and higher maintenance effort.

D. Clone an existing ad product and assign Attributes (Incorrect)
Cloning is manual and inefficient, especially at scale.
Any changes to shared characteristics would need to be manually replicated across cloned products.

During a Google Ad Manager (GAM) order orchestration, which two steps does a Media Planner need to complete manually in the GAM Server?
(Choose 2 answers)

A. Check if creatives are loaded in GAM.

B. Create order in GAM.

C. Associate the creatives to a line item in GAM.

D. Check availability of inventory in GAM.

A.   Check if creatives are loaded in GAM.
C.   Associate the creatives to a line item in GAM.

Explanation:

When using Salesforce Media Cloud in conjunction with Google Ad Manager (GAM) for ad order orchestration, much of the order lifecycle — such as campaign creation, line item setup, and inventory booking — can be automated via integration. However, there are still manual steps required in GAM by the Media Planner, particularly when it comes to managing creatives, which are assets (images, videos, or HTML) that will be displayed in ads.

✅ A. Check if creatives are loaded in GAM
Before a campaign can go live, the Media Planner must verify that the correct creatives have been uploaded into GAM. While orders and line items may be pushed from Salesforce automatically, creative files are not always handled via API and must often be uploaded or verified manually.

✅ C. Associate the creatives to a line item in GAM
Even if creatives are uploaded, they need to be manually associated with the specific line items in GAM. This assignment tells GAM which creative should run for which ad slot. This is another step that typically requires manual action from the Media Planner.

❌ Incorrect Answers:

B. Create order in GAM
This step is typically automated when using Salesforce Media Cloud with GAM. Once a media plan is approved in Salesforce, the integration can automatically push the order to GAM via API, eliminating the need for manual order creation.

D. Check availability of inventory in GAM
Inventory checks (e.g., forecasting availability) can also be automated through API calls from Salesforce to GAM. The availability results can be displayed in Salesforce during the media planning process, so the Media Planner does not need to manually log into GAM for this step.

An Administrator is mapping a user to Media Cloud personas. In the current role, the user builds media plans from request for proposals (RFPs), reviews past performance to gain insights, and proposes proactive solutions. To which persona should the user be mapped?

A. Media Planner

B. Yield Manager

C. Designer

D. Ad Ops

A.   Media Planner

Explanation:

The Media Planner persona in Salesforce Media Cloud is designed for users who:

Build media plans in response to RFPs (Request for Proposals)
Analyze past campaign performance to extract insights
Propose proactive solutions to optimize future campaigns

These responsibilities align perfectly with the scenario described. Media Planners are typically the strategic thinkers in the ad sales process, bridging client needs with inventory and performance data.

Why Not the Others?

B. Yield Manager → Focuses on inventory optimization and pricing strategies, not directly on building media plans or responding to RFPs.

C. Designer → Involved in creative asset development, not media planning or performance analysis.

D. Ad Ops → Handles campaign trafficking, delivery, and technical setup, not strategic planning or RFP responses.

Media Campaign is a record type of which object?

A. Quote

B. Opportunity

C. Account

D. Campaign

D.   Campaign

Explanation:

In Salesforce Media Cloud, the Media Campaign is implemented as a record type of the standard Campaign object. Salesforce reuses the native Campaign object — originally designed for marketing — and extends it with Media Cloud-specific fields and logic to represent Media Campaigns used in ad sales workflows.

The Media Campaign serves as the high-level container for all media planning activities, such as linking to media plans, media products, and associated opportunities or quotes. By using the Campaign object with a specialized record type, Salesforce maintains consistency with the core data model while enabling media-specific use cases.

This approach also allows Media Cloud implementations to benefit from built-in Campaign features like hierarchies, reporting, and calendar views, while customizing fields and processes to fit advertising workflows.

❌ Incorrect Answers:

A. Quote
The Quote object is used to represent specific proposals or pricing sent to clients, not for managing high-level campaign planning. Media Campaigns may relate to Quotes, but they are not record types of the Quote object.

B. Opportunity
Opportunities represent sales pipeline deals, not campaign structures. Media Campaigns are linked to Opportunities, but not based on them.

C. Account
Accounts represent companies or business entities (Advertisers, Agencies), not campaigns. Media Campaigns may be associated with Accounts, but they are not implemented as a record type of the Account object.

A Media Cloud customer utilizes Industries Order Management to manage advertising publishing. Order Management orchestrates the fulfillment steps across multiple external systems, such as inventory management for reserve/assign ad placement, ad servers, and a billing system for invoicing. Which two guidelines should a Consultant follow when designing an orchestration plan to external systems? Choose 2 answers

A. Fully describe all Commercial product entities using product attributes.

B. Use a single swim lane or orchestration plan for all callouts to all external systems.

C. Create a master end-to-end plan to sequence the major milestones of all orders.

D. Create separate orchestration plan definitions for provisioning, logistics, inventory, and/or billing.

C.   Create a master end-to-end plan to sequence the major milestones of all orders.
D.   Create separate orchestration plan definitions for provisioning, logistics, inventory, and/or billing.

Explanation:

When implementing Salesforce Industries Order Management (OM)—especially in Media Cloud—it's important to orchestrate order fulfillment steps across multiple systems such as inventory, billing, and ad servers. Salesforce recommends using orchestration plan definitions that align with modularity, flexibility, and maintainability.

Let’s evaluate the options:

C. Create a master end-to-end plan to sequence the major milestones of all orders.
Correct.
This is a Salesforce best practice: to define a master orchestration plan that sequences high-level order lifecycle stages (e.g., reserve inventory, assign ad placements, bill customer).
This plan ensures coordination of steps across fulfillment subplans and external systems.

D. Create separate orchestration plan definitions for provisioning, logistics, inventory, and/or billing Correct.
Modular orchestration allows for reuse and better maintainability.
Each fulfillment area (e.g., ad placement, billing, reporting) can have its own swim lane and orchestration plan definition, making the system easier to manage and extend.

A. Fully describe all Commercial product entities using product attributes
Incorrect.
While product modeling is important, orchestration planning focuses on how to fulfill orders, not on how to describe products.
This guideline is more relevant to product catalog setup, not orchestration design.

B. Use a single swim lane or orchestration plan for all callouts to all external systems
Incorrect.
Using a single swim lane for all callouts reduces flexibility, violates separation of concerns, and makes orchestration harder to maintain.
Best practice is to separate them based on functional areas (e.g., provisioning, billing).

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