Salesforce-Marketing-Cloud-Engagement-Foundations Practice Test

Salesforce Spring 25 Release
83 Questions

What should a marketing associate use to identify a unique contact across various channels?

A. Contact Key

B. Email Address

C. Mobile Number

A.   Contact Key

Explanation: A unique contact across various channels in Marketing Cloud is identified using the Contact Key. The Contact Key is a unique identifier assigned to each contact in the system, allowing for consistent identification of an individual across different channels and interactions within Marketing Cloud. This ensures a unified view of the contact's engagement and interactions, facilitating cross-channel marketing strategies and personalized customer journeys.

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