Last Updated On : 11-Feb-2026
Salesforce Certified Marketing Cloud Engagement Administrator Practice Test
Prepare with our free Salesforce Certified Marketing Cloud Engagement Administrator sample questions and pass with confidence. Our Salesforce-Marketing-Cloud-Engagement-Administrator practice test is designed to help you succeed on exam day.
Salesforce 2026
A Marketing Cloud admin is asked to append an Urchin Tracking Module (UTM) variable string to links in emails.
What functionality would allow this?
A. Advertising Studio
B. Personalization Builder
C. Web and Mobile Analytics
D. Web Analytics Connector
Explanation:
The requirement is to automatically append a standardized string of Urchin Tracking Module (UTM) variables (e.g., utm_source, utm_medium, utm_campaign) to all the links within an email. This task is essential for ensuring that website traffic originating from email clicks can be accurately attributed and reported in web analytics platforms like Google Analytics. The built-in Marketing Cloud feature designed specifically for this automated, mass link tagging is the Web Analytics Connector.
Correct Option:
D. Web Analytics Connector
The Web Analytics Connector (WAC) is configured under Setup > Data Management > Parameter Management in Marketing Cloud.
It allows the administrator to define a parameter string, often including dynamic personalization strings (like %%jobid%% or %%emailname_%%) for the UTM values.
Once configured, the WAC automatically appends this complete UTM string to every tracked URL in an email during the send process. This fulfills the requirement of automated, mass tagging for external web analytics consumption.
Incorrect Options:
A. Advertising Studio:
This is a separate Marketing Cloud product used for managing digital advertising audiences (e.g., Facebook, Google Ads). It has no function related to appending tracking parameters to links within Marketing Cloud emails.
B. Personalization Builder:
This is a legacy term often associated with Einstein Recommendations (which personalizes content) or other older personalization tools. While UTM values can use personalization, the Personalization Builder is not the application used to manage the global, automated appending of the UTM string to all links.
C. Web and Mobile Analytics:
This is a broad category of tools. While the final goal is to use web analytics, there is no specific Marketing Cloud feature or application named "Web and Mobile Analytics" that performs the link tagging. The specific feature is the Web Analytics Connector.
Reference:
Salesforce Help Documentation on Web Analytics Connector (Parameter Management for UTMs)
Northern Trail Outfitters uses DoubleClick Bid Manager, Facebook Ads, and Google Analytics to manage advertising spend. They want to combine these data sources with Marketing Cloud's API to identify their most effective campaigns.
What feature should be recommended?
A. Marketing Cloud Intelligence
B. Marketing Cloud Personalization
C. Einstein AI
Explanation:
The requirement is to integrate, unify, and analyze disparate advertising data (DoubleClick Bid Manager, Facebook Ads, Google Analytics) with Marketing Cloud's own campaign data. This requires a dedicated marketing analytics and business intelligence platform that can connect to numerous APIs, normalize the data, and provide cross-channel attribution and performance insights.
Correct Option:
A. Marketing Cloud Intelligence:
This is the correct recommendation. Marketing Cloud Intelligence, formerly known as Datorama, is the Salesforce product built for this exact purpose. It is a marketing intelligence platform that ingests data from hundreds of sources (including all the listed ad platforms and Marketing Cloud) via API, unifies it into a single view, and provides dashboards and reporting to measure ROI and identify the most effective campaigns.
Incorrect Options:
B. Marketing Cloud Personalization:
This is a real-time personalization and decisioning engine (formerly Interaction Studio). It focuses on using a unified customer profile to deliver the next best experience across channels. It is not designed for the backward-looking, aggregate campaign performance analysis and multi-source data unification required here.
C. Einstein AI:
This refers to artificial intelligence capabilities infused across Salesforce products (e.g., predictions, recommendations). While it can provide AI-driven insights within other tools, it is not a standalone platform for integrating and harmonizing raw data from multiple external advertising APIs for holistic performance reporting.
Reference:
Marketing Cloud Intelligence (Datorama) product documentation positions it as the solution for marketing performance management, designed to "connect all your marketing data" from "social, search, email, web, and more" to "measure performance, optimize spend, and prove ROI."
A Marketing Cloud admin wants to ensure no one could access the API with their Marketing Cloud user credentials.
Which security setting would control this behavior?
A. Select ‘Identity Verification’
B. Select ‘Enable Audit Trail Data Collection’
C. Deselect ‘Exclude API Users From Password Expiration’
D. Deselect ‘Enable Username and Password for Web Services’
Explanation
Marketing Cloud allows API access through either username/password authentication or OAuth-based authentication via Installed Packages. If an admin wants to ensure that no one can access the API using their personal Marketing Cloud login credentials, they must disable username/password authentication for Web Services. By deselecting this option, the system enforces the use of secure OAuth tokens instead, preventing accidental or unauthorized API access tied to user accounts.
Correct Option Explanation
D. Deselect ‘Enable Username and Password for Web Services’
This setting controls whether standard user login credentials can be used for API authentication. Deselecting it forces all integrations to authenticate through OAuth tokens from Installed Packages, which is the secure and recommended method. It prevents any user credentials from being used directly in API calls.
Incorrect Option Explanations
A. Select ‘Identity Verification’
Identity Verification adds extra login security (verification codes, trusted devices) for UI login but does not control API access or credential use in integrations.
B. Select ‘Enable Audit Trail Data Collection’
Audit Trail logs changes in the system (e.g., user actions, configuration edits). It is useful for monitoring but does not block or control API authentication.
C. Deselect ‘Exclude API Users From Password Expiration’
This setting controls password expiration for users marked as API Users. It does not disable API access using user credentials, nor does it prevent username/password authentication.
Reference
Salesforce Documentation: Marketing Cloud Security Settings – API Access
Marketing Cloud Developer Guide: OAuth 2.0 Authentication with Installed Packages
A MC admin wants to sync Contacts from Sales Cloud, but is concerned about the number of Contacts since not all the contacts will be sent an email.
What should the admin do to ensure only specific Contacts are synced?
A. Filter records on a formula field
B. Filter existing records in All Subscribers
C. Filter records created after a specified date
D. Filter records on a Boolean field
Explanation:
The administrator's concern is to minimize the number of contacts synchronized from Sales Cloud to Marketing Cloud Engagement to control billing and data volume. This is achieved by applying a filter to the Synchronized Data Extension configuration in Contact Builder. The most efficient and straightforward way to flag records in Sales Cloud as "emailable" or "syncable" is by using a dedicated Boolean field (a checkbox) that the admin can easily control and filter against during the synchronization setup.
Correct Option:
D. Filter records on a Boolean field
A Boolean field (a True/False or Checkbox field) in Sales Cloud provides a clear, unambiguous, and highly efficient way to filter synchronized records.
The admin should create a field on the Contact object in Sales Cloud (e.g., Ready_for_MC_Sync__c).
In Contact Builder, the admin configures the synchronization to pull only contacts where this Boolean field is set to True. This ensures that only the intended, marketable contacts are synchronized, keeping the contact count low and manageable.
Incorrect Options:
A. Filter records on a formula field:
While possible, formula fields introduce additional complexity and processing overhead in Sales Cloud, which can impact synchronization performance. A simple, indexed Boolean field is generally the best practice for a direct filter intended solely for synchronization control.
B. Filter existing records in All Subscribers:
Filtering in All Subscribers happens after the records have been synchronized to Marketing Cloud. The purpose is to prevent records from ever being synchronized in the first place, which must be done at the source (Sales Cloud) filter level.
C. Filter records created after a specified date:
Filtering by creation date is too restrictive. It would exclude older, valuable contacts that need to be marketed to, and it would include new contacts that might not yet be ready for marketing. It does not allow for a flexible "marketable" flag.
Reference:
Salesforce Help Documentation on Synchronized Data Sources: Filter Records (using fields on the source object)
Which data structure can be utilized inside the out-of-the-box Subscription Center to enable custom subscription status?
A. Data Extensions
B. Publication Lists
C. Groups
Explanation:
The out-of-the-box Subscription Center is a pre-built CloudPage designed to work with legacy Email Studio subscription management features. Its purpose is to allow subscribers to manage their own email preferences (opt-in/opt-out) for different types of communications. The data structures it natively supports are specifically built for this function, not generic data storage.
Correct Option:
B. Publication Lists:
This is the correct and primary data structure. Publication Lists are explicitly designed for managing subscription preferences. Within the Subscription Center, they appear as checkboxes or lists that subscribers can select or deselect to opt into specific topics or types of emails (e.g., "Weekly Newsletter," "Promotional Offers"). They are the mechanism for implementing a custom subscription status beyond a simple global unsubscribe.
Incorrect Options:
A. Data Extensions:
While Data Extensions are the preferred, modern data storage structure, the out-of-the-box Subscription Center does not natively support Data Extensions for managing subscription status. To use Data Extensions for this purpose, a custom Subscription Center must be built from scratch using CloudPages and AMPscript.
C. Groups:
Groups are a legacy Email Studio feature used for segmenting subscribers within a single List. They are not a top-level subscription management entity and cannot be configured to appear in the out-of-the-box Subscription Center interface.
Reference:
Marketing Cloud documentation on the Subscription Center explicitly states that it allows subscribers to "manage their subscriptions to Publication Lists." Publication Lists are defined as the feature for letting "subscribers choose the types of email they want to receive."
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