Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
• Award points to the customer that can be redeemed for products in the store
• Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?
A. Set up one qualifying currency and a non-qualifying currency
B. Set up one qualifying currency
C. Set up a tier system based on a cumulative spending value
D. Set up vouchers for specific products
E. Set up promotions
B. Set up one qualifying currency C. Set up a tier system based on a cumulative spending value E. Set up promotions
Explanation: For Northern Trail Outfitters' Loyalty Program offering, the Administrator should configure:
B: One qualifying currency to track points that can be redeemed for products.
C: A tier system based on cumulative spending to gamify and reward top spenders with exclusive benefits.
E: Promotions to create special offers or rewards that can enhance the Loyalty Program's appeal and engagement.
Reference: Salesforce Loyalty Management documentation outlines how to set up
currencies, tiers, and promotions to structure a comprehensive Loyalty Program tailored to specific business goals.