Salesforce-Loyalty-Management Practice Test

Salesforce Spring 25 Release
104 Questions

Universal Container (UC) is developing a points-based Loyalty Program after the last accrual transaction.
How can the Salesforce Administrator set up this expiration model?

A. Set up Expire Activity Based Qualifying Points

B. Set up Expire Fixed Non-Qualifying Points

C. Set up Expire Activity Based Non-Qualifying Points

D. Set up Reset Qualyfing Points

C.   Set up Expire Activity Based Non-Qualifying Points

Explanation: To set up an expiration model based on activity after the last accrual transaction in a points-based Loyalty Program at Universal Container, the Salesforce Administrator should Set up Expire Activity Based Non-Qualifying Points (C). This expiration model allows non-qualifying points to expire after a certain period of inactivity, meaning no new accrual transactions occur within that timeframe. It encourages ongoing engagement from Loyalty Program members by incentivizing regular transactions to keep their non-qualifying points active.
Option A (Expire Activity Based Qualifying Points) pertains to qualifying points, which are typically used for tier progression and may have different expiration criteria.
Option B (Expire Fixed Non-Qualifying Points) refers to a fixed expiration model that does not consider member activity.
Option D (Set up Reset Qualifying Points) involves resetting qualifying points, which is a different concept from expiration based on activity.
Salesforce documentation on Loyalty Management would provide insights into configuring various expiration models for points within a Loyalty Program, including activity-based expiration to foster continuous member engagement and transactional activity.

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