Salesforce-Communications-Cloud Practice Test

Salesforce Spring 25 Release
80 Questions

ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

A. Enterprise Sales Management

B. Assets based ordering

C. Mobile subscription Management

D. Digital commerce

D.   Digital commerce

Explanation: To offer a self-service portal for B2C customers to browse and order from the product catalog, Salesforce Industries' Digital Commerce solution is the most suitable (D). This solution is designed to enable customer-facing digital experiences, allowing customers to explore products, configure offerings, and place orders directly through an online portal.
References: Salesforce Industries Digital Commerce documentation and best practices for self-service portals.

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