ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
A. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
B. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
C. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
A. Keep the number of attribute on the product low, avoid big picklist and direct assignments. C. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
Explanation: In designing the commercial catalog to manage performance with high cart
numbers, keeping the number of product attributes low and avoiding large picklists (A), and limiting complex product hierarchies and advanced rules like AutoAdd or AutoRemove (C) are crucial. These practices help maintain system performance by simplifying the product structure and reducing the processing required during CPQ and order management operations.
References:Salesforce CPQ and Order Management best practices for product catalog design.