Hew should the admin ensure Universal Containers’ users can generate autput documents in Microsoft Word format?
A. Set the Allow Cutput Format Change checkbox an the Quote Template.
B. Set the Allow Qutput Format Change checkbox on each user in User Settings.
C. Create a second Quote Template in Microsoft Word format.
D. Create duplicate Template Sections in Microsoft Ward format.
A. Set the Allow Cutput Format Change checkbox an the Quote Template.
Explanation:
1. Scenario Breakdown:
Users need to generate output documents (e.g., quotes, contracts) in Microsoft Word format.
By default, Salesforce CPQ generates documents in PDF. To enable Word, the Quote Template must allow format changes.
2. Why Option A is Correct?
The Allow Output Format Change checkbox on the Quote Template lets users toggle between PDF and Word formats when generating documents.
This is the standard CPQ configuration for enabling Word outputs.
3. Why Other Options Are Incorrect?
B. User Settings do not control document formats—this is a template-level setting.
C. Creating a second Word template is redundant; one template can support both PDF and Word if the checkbox is enabled.
D. Duplicate Template Sections in Word format are unnecessary and create maintenance overhead.