Cloud Kicks needs to associate some contacts with many accounts.
Which solution should a consultant recommend to meet this requirement?
A. Use the Contact to Multiple Accounts feature.
B. Use the Contact Roles related list on Accounts.
C. Add multiple custom Account lookup fields on the Contact.
A. Use the Contact to Multiple Accounts feature.
Explanation: To associate contacts with multiple accounts, using the Contact to Multiple
Accounts feature is the ideal solution. Here’s why:
Built-In Feature: Salesforce provides the Contact to Multiple Accounts feature as a
standard capability, allowing a single contact to be associated with multiple
accounts without needing custom fields or objects.
Relationship Management: This feature allows users to specify the role of the
contact in relation to each account, which helps Cloud Kicks manage complex
relationships across various accounts.
Salesforce Best Practices: Salesforce recommends utilizing standard features like
Contact to Multiple Accounts to avoid unnecessary customization and ensure
compatibility with Salesforce updates.
References: Salesforce documentation on Contact to Multiple Accounts details the
setup and use of this feature to support relationship management.
In summary, using the Contact to Multiple Accounts feature (Option A) is the
recommended approach for associating contacts with multiple accounts.