Universal Containers (UC) does business with a contact associated with a specific account
with the contact role of executive.
The contact is also on the board of a nonprofit that has requested a charitable donation
from UC. UC wants to track the contact on both accounts.
What is the most efficient solution that the consultant should implement to meet the
requirement?
A. Create a new lookup field on the Contact record.
B. Create a new Contact record related to the nonprofit account.
C. Enable the Contact to Multiple Accounts feature.
C. Enable the Contact to Multiple Accounts feature.
Explanation: The most efficient way to track a single contact across multiple accounts,
such as an executive associated with both a business and a nonprofit, is by enabling the
Contact to Multiple Accounts feature. This functionality allows a contact to have a primary
relationship with one account while also maintaining indirect relationships with other
accounts. For example, the contact could be directly related to their primary business
account while also being connected to a nonprofit account as an indirect relationship. This
avoids the need for duplicate records and ensures that interactions across all related
accounts are tracked within a single contact record