Sales-Cloud-Consultant Practice Test

Salesforce Spring 25 Release
186 Questions

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting.
This limits the amount of time available to cover other critical topics.
Which strategy should the consultant recommend to address these issues?

A. Create a weekly all-hands call, including business and technology resources, to review direction and priority of development.

B. Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.

C. Divide the development team into three units/tracks to support each line of business Independently.

B.   Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.

Explanation: The recurring issue faced by Cloud Kicks involves a power imbalance and frequent re-prioritization by the VP of Athleisure, which disrupts project management meetings and limits time for other priorities. Establishing a monthly executive steering committee can address these issues effectively.
Here’s why this is the best approach:
Balanced Oversight and Governance: An executive steering committee brings together key decision-makers to review priorities, manage budget allocations, and ensure all business lines are fairly represented in development planning. This provides a formal structure to manage competing interests.
Equitable Development Allocation: By involving multiple executives, the steering committee can objectively assess and allocate resources among business lines, helping to prevent one group from overshadowing others. This will help maintain balanced focus and avoid over-prioritizing certain projects.
Strategic Decision-Making: With a recurring monthly meeting, the committee can focus on big-picture decisions, reducing the likelihood of frequent, ad hoc project adjustments that derail meetings and detract from strategic discussions.
Option A (weekly all-hands call) may be too frequent and is not ideal for executive decisionmaking. Option C (dividing the development team) could lead to resource inefficiencies and reduce flexibility. The steering committee approach is a standard Salesforce-recommended best practice for managing cross-functional priorities and balancing strategic initiatives. For more on governance best practices, refer to Salesforce's guide on Governance Frameworks.

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