Universal Containers (UC) notices a large increase in leads created overnight which
exceed the daily limits. Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to
limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the
form?
A. Use a custom Web-to-Lead alternative with built-in protection.
B. Use an AppExchange package with custom Web-to-Lead handling.
C. Select Require reCAPTCHA Verification in Web-to-Lead settings.
C. Select Require reCAPTCHA Verification in Web-to-Lead settings.
Explanation: The first line of defense against spam bots in Web-to-Lead forms is enabling
reCAPTCHA. Salesforce provides a built-in option for reCAPTCHA verification, which helps
prevent automated submissions by requiring users to complete a reCAPTCHA challenge
before submitting the form. This is a quick and effective solution for reducing spam without
the need for custom coding or third-party solutions.
Reference: Salesforce Web-to-Lead with reCAPTCHA