Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and
wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?
A. Create and subscribe to a custom report of active users by role.
B. Install the Salesforce Adoption Dashboard from AppExchange.
C. Analyze the Setup Audit Trail to determine the number of logins per day.
B. Install the Salesforce Adoption Dashboard from AppExchange.
Explanation: For organizations like Northern Trail Outfitters looking to gain insight into
user adoption, the Salesforce Adoption Dashboard from the AppExchange provides a
comprehensive and customizable solution. This dashboard offers key metrics, such as
login frequency, feature usage, and data quality indicators, allowing stakeholders to
monitor and analyze how users are interacting with Salesforce.
The dashboard offers visual insights into adoption trends and user behavior across
different roles and regions, enabling administrators to identify areas where additional
training or support might be needed. By tracking usage metrics, Northern Trail Outfitters
can proactively address any challenges in user adoption and ensure that users are
effectively leveraging Salesforce for their daily operations.
References: Salesforce AppExchange offers various adoption dashboards that are preconfigured
for tracking key metrics, making it easier for organizations to assess and
enhance user engagement with the platform.