Often, one permit is dependent on another, and businesses require a specific set of permits
to do business. The City of Snaxboro would like to show its constituents all the permits
required for different business types, so they know exactly what they need to apply for.
What is the recommended approach for building out this functionality?
A. Create an OmniScript with all the applicable Business Types. Based on the Business
Type selected, enable a conditional section to display all the associated permits that are
required. Embed this OmniScript on the Experience Site for applicants to use by selecting
the Business Type and viewing the associated permits.
B. Create a new Business Regulatory Authorization Type Dependency record by selecting
the Parent Business Regulatory Authorization Type that must be applied first and the
Dependent Business Regulatory Authorization Type that must be applied after getting the
parent. Ensure the Show Dependent Permits section is available in the portal for applicants
to view.
C. Create a custom object called "Permit Dependency" and make it a junction object
between the Business Type object and Regulatory (§> Authorization Type object. Create a
FlexCard that allows the use to select the Business Type from a picklist and display the
associated Permit Dependency records. Embed this FlexCard on an Experience site for
applicants to use.
D. Create a custom object called Permit Dependency and make it a junction object
between the Business Type object and Regulatory Authorization Type object. Configure the
Permit Dependency records and embed a list view of the Business Types on the
Experience Site for applicants to click and review related dependencies.
A. Create an OmniScript with all the applicable Business Types. Based on the Business
Type selected, enable a conditional section to display all the associated permits that are
required. Embed this OmniScript on the Experience Site for applicants to use by selecting
the Business Type and viewing the associated permits.
Explanation: For the City of Snaxboro to show constituents the required permits for
different business types, an OmniScript is the recommended approach. OmniScript, part of
Salesforce's Vlocity tools, allows for the creation of dynamic, guided experiences. By
configuring an OmniScript with a selection mechanism for different Business Types and
conditional sections that display the associated permits, applicants can easily understand
the permit requirements relevant to their business. Embedding this OmniScript on an
Experience Site provides a user-friendly interface for constituents to interact with,
simplifying the permit application process. This solution leverages Salesforce's capabilities for creating personalized, interactive experiences that guide users through complex
processes, making it easier for businesses to comply with regulatory requirements.