Public-Sector-Solutions Exam Questions With Explanations

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Salesforce Public-Sector-Solutions Exam Sample Questions 2025

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21024 already prepared
Salesforce Spring 25 Release18-Sep-2025
102 Questions
4.9/5.0

A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed:

•The applicant must upload an image of their driver's license
•The license reviewer must perform a background check within five business/working days
•The license reviewer must enter the background check results into an external system manually within two business days of completing the background check
•The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review
•The license reviewer may add additional steps/tasks for a particular application as needed

Which statement is true regarding Action Plan Templates relative to the business requirements above?

A. An action plan template can be created (or the business license application object, and a document checklist item for the Image upload can be created

B. The reviewer users cannot create their own tasks within a predefined action plan template

C. Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan

D. A document checklist item for an action plan template cannot be created

A.   An action plan template can be created (or the business license application object, and a document checklist item for the Image upload can be created

Explanation: An action plan template can be created for the business license application object, and a document checklist item for the Image upload can be created is a true statement regarding Action Plan Templates relative to the business requirements above. An action plan template is a predefined set of tasks and subtasks that can be applied to records such as cases or permits. An action plan template can be created for any custom or standard object that supports activities, such as the business license application object. A document checklist item is a type of task that can require users to upload documents or images as part of an action plan template.

What is right order of the grantmaking lifecycle?

A. Engage, Award, Plan, Review.

B. Plan, Engage, Award, Review.

C. Review, Award, Engage, Plan

B.   Plan, Engage, Award, Review.

The grant making lifecycle in Salesforce Public Sector Solutions follows a specific sequence to ensure a structured and effective process. The correct order is:

Plan: This initial phase involves defining the goals, objectives, and criteria for the grant. It includes the preparation of necessary documentation and the establishment of timelines and budgets.

Engage: In this phase, the organization reaches out to potential applicants and stakeholders. This includes marketing the grant opportunity, conducting informational sessions, and providing support to applicants during the application process.

Award: After applications have been received and reviewed, the organization selects the grant recipients. This phase involves the formal awarding of grants, which may include contract signing and disbursement of funds.

Review: The final phase involves monitoring and evaluating the progress and outcomes of the funded projects. It includes collecting reports from grantees, assessing the impact of the grants, and making any necessary adjustments for future grant cycles.

This structured approach ensures that grants are awarded in a fair, transparent, and efficient manner, while also allowing for continuous improvement in the grantmaking process.

References:

Salesforce Help: Grants Management Lifecycle

Salesforce Grants Management Documentation

A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application.
What are the three steps required to do this?

A. Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish it

B. Create three Tasks specifying the required document types for the Action Plan Template & Publish It

C. Create an Action Plan Template with Target Object as Business License Application

D. Create three Document Checklist Items specifying the required document types tied to the Business License Application

E. Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created

A.   Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish it
C.   Create an Action Plan Template with Target Object as Business License Application
E.   Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created

Explanation:
To define a specific set of documents required for a business application, the steps involve creating Document Checklist Items within an Action Plan Template, targeting the Business License Application, and automating the association of this template with new applications. By specifying the required documents in the checklist items and publishing the Action Plan Template, a clear and consistent requirement is established. Automating the association of this template with new applications through flow automation ensures that every business application adheres to the same documentation standards, streamlining the process and enhancing compliance.

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A. Expression Maps

B. Expression Sets

C. Decision Table

D. Decision Matrix

E. Decision Tree

B.   Expression Sets
C.   Decision Table
D.   Decision Matrix

Explanation: Expression Sets, Decision Table, and Decision Matrix are three different key modules of Public Sector Solutions: Business Rules Engine (BRE). Expression Sets are modules that can define expressions that can be reused across multiple rules or matrices. Decision Table is a module that can evaluate data based on rows of conditions and actions in a tabular format. Decision Matrix is a module that can evaluate data based on columns of conditions and outcomes in a tabular format.

a public sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the 'Edit" button for the Action Plan template and hence unable to make any changes. What could be the reason for this?

A. Edit option needs to be added to Action Plan template page layout

B. System Administrator doesn't have "Edit" permissions to Action Plan template

C. Once published, an Action Plan template cannot be changed.

D. Action Plan template changes have to be requested to Salesforce support team

C.   Once published, an Action Plan template cannot be changed.

Explanation:
Once published, an Action Plan template cannot be changed is the reason why the System Administrator is unable to see the ‘Edit’ button for the Action Plan template. An Action Plan template is a predefined set of tasks and subtasks that can be applied to records such as cases or permits. Once an Action Plan template is published, it becomes read-only and cannot be edited or deleted. To make changes to a published Action Plan template, the System Administrator needs to clone it and create a new version of it.

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