The VP of Sales at Universal Containers has asked the app builder to let sales reps create
opportunity records directly from the account, with a number of fields pre-populated.
Which feature should the app builder use to allow users to create the opportunity?
A. A quick action
B. A default action
C. A custom button
D. A custom link
A. A quick action
Explanation: The feature that the app builder should use to allow users to create the
opportunity is a quick action. A quick action is a type of custom button or link that can
create or update records, log calls, send emails, or launch flows from a record page or a
global menu. The app builder can create a quick action on the account object that creates
an opportunity record with pre-populated fields. Option B is incorrect because a default
action is not a valid term, but rather a standard action that appears on every record page
by default, such as Edit or Delete. Option C is incorrect because a custom button is not
suitable for this requirement, as custom buttons can only display a URL or execute
JavaScript when clicked. Option D is incorrect because a custom link is not suitable for this
requirement, as custom links can only display a URL or execute JavaScript when clicked.