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Salesforce Order-Management-Administrator Exam Sample Questions 2025

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2944 already prepared
Salesforce Spring 25 Release18-Sep-2025
94 Questions
4.9/5.0

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?

A. Created

B. Active

C. Drafted

D. New

E. Open

B.   Active
D.   New

Explanation:

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by OrderManagement.

Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm &type=5

An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?

A. Build a custom application on Heroku calling the APIs

B. Install the Salesforce mobile app from Apple Store or Google Play

C. Save the pages with the options of both Desktop and Phone applied

D. Use the mobile publisher to create an app

B.   Install the Salesforce mobile app from Apple Store or Google Play
C.   Save the pages with the options of both Desktop and Phone applied

Explanation:

The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can’taccess its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. References: Salesforce Order Management, Mobile App Theme FAQ

How can a user view the information exchanged betweenthe payment platform and the external payment gateways?

A. Navigate to Payments within the setup menu and select the payment platform

B. Check associated debug logs in Debug Logs in setup

C. Check for process exceptions associated with the Order Payment Summary

D. Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary

D.   Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary

Explanation:

The best way for a user to view the information exchanged between the payment platform and the external payment gateways is to navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary. A Payment Gateway Log is a record that captures the request and response messages between the payment platform and the external payment gateways, such as Stripe, PayPal, etc. A PaymentGateway Log has a lookup relationship to the Order Payment Summary object, which represents a payment made for an order or part of an order. A user can use the Payment Gateway Logs related list on the Order Payment Summary page to view the details of thepayment transactions, such as the request and response payloads, status codes, timestamps, etc.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_payment_gateway_log.htm &type=5https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm &type=5

What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?

A. Event order is not guaranteed within a topic

B. Events are asynchronous

C. Events cannot be subscribed lo in a batch for bulk operations

D. Events do not participate in a transaction scope

B.   Events are asynchronous
D.   Events do not participate in a transaction scope

An Order contains products that will need to be shipped to multiple addresses. How does this affect fulfillment?

A. Multiple Invoices will be created

B. Multiple Order Delivery Group Summaries will be created

C. Multiple Fulfillment Orders will be created

D. Multiple Order Payment Summaries will be created

C.   Multiple Fulfillment Orders will be created

Explanation: When an order contains products that will need to be shipped to multiple addresses,multiple fulfillment orders will be created. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location and shipped to a specific address. A fulfillment order can have one or more fulfillment order lines, which are the products that are included in the fulfillment order. An order can have one or more fulfillment orders, depending on how many locations and addresses are involved in the order fulfillment. References: Order Management Objects, Order Fulfillment Flows

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