Order-Management-Administrator Exam Questions With Explanations

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Salesforce Order-Management-Administrator Exam Sample Questions 2026

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2944 already prepared
Salesforce 2026 Release
94 Questions
4.9/5.0

Which practice should an admin consider when working with the Ensure Funds Async action?

A. The invoice object should be logged and cloned to a custom object before calling the action

B. The invoice object should be cloned to a custom object before calling the action

C. The invoice ID should be assigned somewhere in the flow before calling the action

D. The Invoice ID should be logged before passingit to the Ensure Funds Async action

C.   The invoice ID should be assigned somewhere in the flow before calling the action

Explanation: The Ensure Funds Async action requires the invoice ID as an input parameter. The action checks if there are enough funds available for the invoice and updates the invoice status accordingly. The invoice ID should be assigned somewhere in the flow before calling the action, otherwise the action will fail. References: Salesforce Payments and Order Management

Whatare tworeasonsforusing Flows instead of Apex code?

A. Flows can be modified and created without a developer

B. Flows have better performance options for large batches of records

C. Flows can be triggered by undelete events

D. Flows provide a visual debug process

A.   Flows can be modified and created without a developer
D.   Flows provide a visual debug process

Explanation:

Two reasons for using Flows instead of Apex code are:

Flows can be modified and created without a developer. Flows are declarative tools that allow administrators to build complex business logic using clicks instead of code. Flows do not require any programming skills or knowledge, and they can be easily modified and maintained by administrators.

Flows provide a visual debug process. Flows have a built-in debugger that allows administrators to test and troubleshoot their flows in a graphical interface. The debugger shows the flow execution path, the values of variables and sObject fields, and any errors or warnings that occur in the flow.

Verified References: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm &type=5

Which object record Is created when customer returns a product after fulfillment?

A. Return Order

B. Order Summary Adjustment

C. Fulfillment Order

D. Payment Order Summary

A.   Return Order

Explanation:

The object record that is created when customer returns a product after fulfillment is Return Order. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.html&type=5

A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?

A. The customer service representative has to wait until the Order Summary is created

B. Import the Order from the associated Account page

C. Manually create the Order Summary record

D. Use the CreateOrder Summary action on the Order records actions menu

A.   The customer service representative has to wait until the Order Summary is created

An administrator is configuring delivery methods. What two types of records need to be created?

A. Order Delivery Method

B. Order Delivery Summary

C. Product Summary

D. Delivery Method

E. Product

A.   Order Delivery Method
D.   Delivery Method

Explanation: The Order Delivery Method and Delivery Method objects are used to configure delivery methods for orders. A delivery method is a way of delivering an order to a customer, such asstandard shipping, express shipping, or in-store pickup. A Delivery Method record defines the name, description, type, and cost of a delivery method. An Order Delivery Method record associates an order with a delivery method and stores additional information such as the delivery address, tracking number, and status. References: Order Management Objects, [Delivery Methods]

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