Order-Management-Administrator Exam Questions With Explanations

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Salesforce Order-Management-Administrator Exam Sample Questions 2026

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2944 already prepared
Salesforce 2026 Release
94 Questions
4.9/5.0

Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?

A. Connect APIs

B. Bulk APIs

C. REST APIs

D. Streaming APIs

A.   Connect APIs
C.   REST APIs

Explanation:

Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:

Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce. REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm &type=5

https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm &type=5

What are two items that an administrator should consider when building out a flow for one location vs multiple locations?

A. Having multiple locations mandates writing custom Apex code

B. A default warehouse location should be set first inflows handling multiple locations

C. Multiple locations will introduce nested loops which can make the canvas substantially larger

D. Multiple locations can lead to limit exceptions

C.   Multiple locations will introduce nested loops which can make the canvas substantially larger
D.   Multiple locations can lead to limit exceptions

Based on some changes in Universal Containers' Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, which other Object besides Order also needs to be extended?

A. Delivery Groups

B. Order Summary

C. Change Order

D. Payment Summary

B.   Order Summary

Explanation: Based on some changes in Universal Containers’ Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, besides Order, the other object that also needs to be extended is Order Summary. An Order Summary is a record that stores information about an order, such as the total amount, the number of items, and the fulfillment status. An Order Summary is created by a process called Create Order Summary Process, which runs whenever an order is created or updated. The process calls a flowcalled Create OrderSummary Flow, which calculates the order summary fields and creates or updates the order summary record. To extend an object in Order Management, an administrator can create custom attributes on that object that match the API name and data type of the corresponding attributes in B2C Commerce. References: Order Management Objects

Which three steps should an administrator take to set up a mock payment gateway in a new org?

A. Create a Payment Gateway

B. Create a Named Credential

C. Create a Payment Provider

D. Create a CORS (Cross-Origin Resource Sharing) entry

E. Create a Trusted Site Entry

A.   Create a Payment Gateway
B.   Create a Named Credential
C.   Create a Payment Provider

Explanation: To set up a mock payment gateway in a new org, an administrator should take the following steps:
Create a Payment Provider: This is a custom metadatatype that defines the configuration and behavior of a payment gateway. A payment provider specifies the name, type, class, and endpoint of the payment gateway.
Create a Named Credential: This is a Salesforce feature that securely stores authentication information for connecting to external services. A named credential specifies the URL, identity type, authentication protocol, and certificate of the payment gateway.
Create a Payment Gateway: This is a custom object that represents an instance of a payment provider. A payment gateway references a payment provider and a named credential, and defines additional settings such as currency, mode, and timeout.

Which set of conditions is required for an Order Summary object to be created?

A. An Order is created, its status is set to Draft, Create Order Summary Flow is installed and Create Order Summary Flow is activated.

B. An Order is created,the Create Order Summary Process is installed and the Create Order Summary Process is active

C. An Order is created, its status is set to Activated. Create OrderSummary Flow is installed and Create OrderSummary Flow is activated.

D. An Order is created,its status is set to Activated. Create OrderSummary Flow is installed and the Create OrderSummary Process is installed.

B.   An Order is created,the Create Order Summary Process is installed and the Create Order Summary Process is active

Explanation: The Order Summary object is a custom object that stores information about an order, such as the total amount, the number of items, and the fulfillment status. The Order Summary object is created by a process called Create Order Summary Process, which runs whenever an order is created or updated. The process calls a flow called Create OrderSummary Flow, which calculates the ordersummary fields and creates or updates the order summary record. The process and the flow are part of the Order Management package and must be installed and activated for the order summary object to be created.

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