Order-Management-Administrator Exam Questions With Explanations

The best unofficial Order-Management-Administrator exam questions with research based explanations of each question will help you Prepare & Pass the exam for FREE!

Over 15K Students have given a five star review to SalesforceKing

Why choose our Practice Test

By familiarizing yourself with the Order-Management-Administrator exam format and question types, you can reduce test-day anxiety and improve your overall performance.

Up-to-date Content

Ensure you're studying with the latest exam objectives and content.

Unlimited Retakes

We offer unlimited retakes, ensuring you'll prepare each questions properly.

Realistic Exam Questions

Experience exam-like questions designed to mirror the actual Order-Management-Administrator test.

Targeted Learning

Detailed explanations help you understand the reasoning behind correct and incorrect answers.

Increased Confidence

The more you practice, the more confident you will become in your knowledge to pass the exam.

Study whenever you want, from any place in the world.

Salesforce Order-Management-Administrator Exam Sample Questions 2025

Start practicing today and take the fast track to becoming Salesforce Order-Management-Administrator certified.

2944 already prepared
Salesforce Spring 25 Release
94 Questions
4.9/5.0

An Order Summary has three Fulfillment Orders and two Credit Memos associated with it. How many Invoices will be created when using the Create Invoice Apex action in a flow?

A. 2.0

B. 5.0

C. 1.0

D. 3.0

C.   1.0

Explanation: One invoice will be createdwhen using the Create Invoice Apex action in a flow. The Create Invoice Apex action is a custom action that creates an invoice for an order summary. An invoice is a document that requests payment from a customer for an order. An invoice can include one ormore fulfillment orders and one or more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location. A credit memo is a record that represents a partial or full refund for an order or a fulfillment order. An order summary can have multiple fulfillment orders and credit memos associated with it, but only one invoice will be created for the entire order summary.

An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?

A. Return

B. Credit Memo

C. Invoice

D. Return Order Summary

B.   Credit Memo

Explanation:

The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm &type=5

What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?

A. Drag the Actions & Recommendations component on the page

B. Make a new Lightning Record Page

C. Create a New Deployment

D. Create a new sub-flow

A.   Drag the Actions & Recommendations component on the page
D.   Create a new sub-flow

Explanation: Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience orSalesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions &Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario oruse case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.

How can an administrator synchronize licenses from the production org when preparing a sandbox for development?

A. Use a custom shell script

B. import a Change Set

C. Export a Change Set

D. Run the Match Production Licenses to Sandbox without a Refresh tool in Setup

D.   Run the Match Production Licenses to Sandbox without a Refresh tool in Setup

Explanation: The best way for an administrator to synchronize licenses from the production org when preparing a sandbox for development is to run the Match Production Licenses to Sandbox without a Refresh tool in Setup. This tool allows administrators to match their sandbox licenses with their production licenses without refreshing their sandbox. This way, the administrator can ensure that the sandbox has the same number and type of licenses as the production org, and avoid any license-related issues when developingor testing in the sandbox.

An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?

A. Stock Keeping Unit values must be updated

B. The payment data must be updated

C. The stock levels in the org are depleted from the first order

D. The Order Reference Number must be updated

B.   The payment data must be updated
D.   The Order Reference Number must be updated

Explanation:

Two likely causes that could make the second submission of the same JSON payload fail are:

The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.

The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm &type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm &type=5

Prep Smart, Pass Easy Your Success Starts Here!

Transform Your Test Prep with Realistic Order-Management-Administrator Exam Questions That Build Confidence and Drive Success!