Order-Management-Administrator Exam Questions With Explanations

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Salesforce Order-Management-Administrator Exam Sample Questions 2025

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2944 already prepared
Salesforce Spring 25 Release
94 Questions
4.9/5.0

Which two statements about the Order Summary object are accurate?

A. It can be deleted using the Delete button

B. it does not exist without the original Order object

C. It is read-only for financial order data

D. It has a single shipping address to which all Order Items will be shipped

B.   it does not exist without the original Order object
C.   It is read-only for financial order data

Explanation:

Two statements about the Order Summary object that are accurate are:

It does not exist without the original Order object.An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannotexist without its parent Order record.

It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order iscreated. These fields are read-only and cannot be edited in Order Management.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm &type=5

A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?

A. Suspend Order

B. Change Order

C. Return Order

D. Cancel Order

D.   Cancel Order

Explanation:

The object that is created and linked to the Order Summary when a customer cancels an order prior to fulfillment is Cancel Order. A Cancel Order is a record that represents a cancellation request for an order or part of an order. A Cancel Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the cancellation reason, status, date, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_cancel_order.htm &type=5

In which two ways can Order Management licenses be assigned?

A. By Permission Set

B. By Hole

C. By Profile

D. By User

A.   By Permission Set
D.   By User

How can an administrator quickly examine the relationships between several objects?

A. Goto SchemaBuilder and check the boxes next to the objectnames

B. File a support case asking for a data relationship diagram

C. Generate an Entity Relationship Diagram by going to Data in Setup

D. Download it from the Partner Community

A.   Goto SchemaBuilder and check the boxes next to the objectnames

Explanation:

The best way for an administrator to quickly examine the relationships between several objects is to go to Schema Builder and check the boxes next to the object names. Schema Builder is a tool that allows administrators to view and modify the data model of their org in a graphical interface. Schema Builder shows the objects and fields in the org, as well as the relationships between them. The administrator can use Schema Builder to select the objects that they want to examine, and see how they are connected to each other. Verified References:https://help.salesforce.com/s/articleView?id=sf.schema_builder.htm &type=5

At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?

A. Order and Order Summary

B. Order Item and Order Item Summary

C. Order, Order Summary, Order Item and Order Item Summary

D. Order, Order Summary, Change Order and Fulfillment Order

B.   Order Item and Order Item Summary

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