An existing OmniScript used to capture and update customer information displays the following information on the same page:
• Name
• Age
• Street
• Last name
• Postal code
• Gender
• State
• Phone
• City
• Country
• Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
A. Use a template for each category and add custom code for the required validation
B. Use a Section to break the information and Headline to the title and a required icon in the input
C. Use a Visualforce Page with the categories, labels, and the required validation
D. Use Block elements to group and required property checked in some of the inputs
B. Use a Section to break the information and Headline to the title and a required icon in the input
Explanation:
The consultant can improve the user experience of the OmniScript by using a Section element to break the information and a Headline element to add the title and a required icon in the input. A Section element can group related fields and elements in a logical way, making it easier for the user to navigate and fill the information. A Headline element can display a label and an icon for each field, indicating which ones are mandatory. This way, the OmniScript can display the information in a specific order and prevent errors and failures.