Marketing-Cloud-Account-Engagement-Specialist Practice Test
Salesforce Spring 25 Release 299 Questions
An engagement studio program is created with an Email Send action step immediately
followed by an Email Open trigger step with a 3 day wait. A prospect is sent the email and
progresses to the Email Open trigger. On day 2, the prospect opens the email.
How would the prospect progress through the trigger step?
A. The prospect will immediately progress down the "Yes" path since the email was
opened.
B. The prospect will progress down the 'Yes' path after waiting 1 more day since the email
was opened
C. The prospect will progress down the 'No' path after waiting l day since the email open
did not occur on day 3.
D. The prospect will immediately progress down the No' path since the email open did not occur on day 3.
A. The prospect will immediately progress down the "Yes" path since the email was
opened.
Explanation: When an engagement studio program is created with an Email Send action
step immediately followed by an Email Open trigger step with a 3 day wait, it means that
the program will wait for up to 3 days for the prospect to open the email. If the prospect
opens the email within the 3 day period, they will immediately progress down the “Yes”
path (A). The prospect will not wait for any additional time after opening the email (B), nor
will they progress down the “No” path (C, D).