Marketing-Cloud-Account-Engagement-Consultant Practice Test
Salesforce Spring 25 Release 244 Questions
LenoxSoft has two business units (BUs): one that operates in France and another that
operates in the United States. Salesforce users speak the language that aligns to their BU,
and have Salesforce user profiles specific to their respective BU (ex. "France Marketer").
What steps should the Marketing Cloud Account Engagement administrator take to align
the Marketing Cloud Account Engagement user interface with the Salesforce user
interface?
A. Create Marketing Cloud Account Engagement users by importing them into Marketing
Cloud Account Engagement with their language preferences included in the CSV import
file.
B. Create Marketing Cloud Account Engagement users manually and allow each user's
language to be inherited from the BU's language preference in Account Settings.
C. Create Marketing Cloud Account Engagement users manually and set each user's
language preference based on the BU and language they speak.
D. Create Marketing Cloud Account Engagement users through Salesforce User Sync in
each BU and allow the user's language to be inherited from Salesforce.
D. Create Marketing Cloud Account Engagement users through Salesforce User Sync in
each BU and allow the user's language to be inherited from Salesforce.
Explanation:
To ensure the Account Engagement UI matches each BU’s language preferences, administrators should use Salesforce User Sync. This process syncs users from Salesforce into Account Engagement, inheriting attributes like language and profile. Since the Salesforce user profiles already reflect each BU (e.g., "France Marketer"), syncing ensures consistency in UI experience. Manual user creation or CSV import lacks the automation and accuracy of User Sync. Answer D provides the most scalable and integrated approach, especially for multilingual, multi-BU organizations like LenoxSoft.