Marketing-Cloud-Account-Engagement-Consultant Practice Test

Salesforce Spring 25 Release
244 Questions

Which are true about Salesforce Engage?

A. Before you can set up Salesforce Engage, you must have a verified Salesforce- Marketing Cloud Account Engagement connector

B. Salesforce Engage is not supported for Salesforce sandbox accounts

C. Salesforce Engage is an app mainly for Sales to stay up to date with Prospect actions

D. You can download Salesforce Engage App on your desktop or phone (Mac,Windows)

E. You can use Salesforce Engage with Gmail by downloading an extension

A.   Before you can set up Salesforce Engage, you must have a verified Salesforce- Marketing Cloud Account Engagement connector
B.   Salesforce Engage is not supported for Salesforce sandbox accounts
C.   Salesforce Engage is an app mainly for Sales to stay up to date with Prospect actions
D.   You can download Salesforce Engage App on your desktop or phone (Mac,Windows)
E.   You can use Salesforce Engage with Gmail by downloading an extension

Explanation:

Salesforce Engage bridges sales and marketing by providing real-time prospect engagement data to sales teams. It requires a verified Account Engagement (formerly Pardot) connector before setup. Engage is not supported in Salesforce sandboxes, only in production. The tool enables sales users to stay informed about prospect activity, such as email opens and website visits. It includes an app for desktop and mobile (Mac/Windows) and integrates with Gmail via an extension. All options (A–E) are correct and reflect standard Salesforce Engage features designed to improve sales follow-up and personalize outreach based on prospect behavior.

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