Industries-CPQ-Developer Exam Questions With Explanations

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Salesforce Industries-CPQ-Developer Exam Sample Questions 2025

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23224 already prepared
Salesforce Spring 25 Release18-Sep-2025
322 Questions
4.9/5.0

Asset-based ordering capabilities are powered by which OmniStudio features?

A. OmniScript and Integration Procedures

B. FlexCards and OmniScript

C. Calculation Procedures and Matrices

D. OmniScript and Calculation Matrices

A.   OmniScript and Integration Procedures

Explanation:

Asset-Based Ordering (ABO) is a feature in Salesforce Communications Cloud that enables customers to modify, upgrade, or cancel existing services and products. This process requires real-time interaction with customer assets and downstream systems to ensure accurate fulfillment and minimal disruption.

The key OmniStudio features involved are:

✔️ OmniScripts:

Serve as the front-end user interface
Collect and guide user inputs for change orders (add, modify, disconnect, suspend, etc.)

✔️ Integration Procedures:

Act as the orchestration layer
Fetch and update customer assets from Salesforce and external systems
Interact with Industry Process APIs (like GetAsset, SubmitOrder, etc.)

Together, these two ensure both a dynamic UI and seamless backend interaction—essential for effective ABO flows.

Why the Others Are Incorrect:
B. FlexCards and OmniScript ❌ FlexCards are used for displaying data, not for processing orders
C. Calculation Procedures and Matrices ❌ These are used in pricing and eligibility, not asset-based logic
D. OmniScript and Calculation Matrices ❌ Matrices aren't used for manipulating assets; IPs are the correct orchestration tool

Which the following are benefits of Vlocity EPC? (Choose TWO) Note: This question displayed answer options in random order when taking this Test.

A. Integrates the end-to-end ecosystem by combining a complete product, service and resource model

B. Provides one user interface with common tools, allowing teams to collaborate and rapidly deliver products to market

C. Allows you to reduce TCO by utilizing existing Salesforce resources and expertise

D. Provides the only TMForum SID-compliant product catalog in the cloud

A.   Integrates the end-to-end ecosystem by combining a complete product, service and resource model
B.   Provides one user interface with common tools, allowing teams to collaborate and rapidly deliver products to market

Explanation:

Vlocity EPC (Enterprise Product Catalog), now part of Salesforce Industries, is designed to simplify and accelerate product management for complex industries such as telecom, media, energy, and insurance.

It provides centralized product and offer management, along with strong support for TM Forum standards and configuration-driven design.

Correct options

✔️ A. Integrates the end-to-end ecosystem by combining a complete product, service and resource model
EPC provides a unified model that includes product, service, and resource layers.
This allows telecoms and similar organizations to manage the entire offer lifecycle in one place.
Supports TM Forum SID (Shared Information/Data) model.

✔️ B. Provides one user interface with common tools, allowing teams to collaborate and rapidly deliver products to market
EPC offers a centralized UI (Product Console) where product managers, marketing, and technical teams can work together.
Allows faster design, testing, and launch of new products and bundles.

Why not the others?

C. Allows you to reduce TCO by utilizing existing Salesforce resources and expertise
While this might be true as a general benefit of using Salesforce, it is not a unique, explicit benefit of EPC as emphasized in official EPC documentation.

D. Provides the only TMForum SID-compliant product catalog in the cloud
Incorrect. EPC is one of the TMForum SID-compliant catalogs, but it is not the only one. Other vendors also offer SID-compliant cloud catalogs.

Which of these can be used to launch a guided selling process?

A. Vlocity DX

B. A Vlocity action

C. Using a field on the Order page

D. From the line item actions dropdown menu in Vlocity Cart

B.   A Vlocity action

Explanation:

In Salesforce Industries CPQ (formerly Vlocity CPQ), a Guided Selling process is typically launched using a Vlocity Action (now referred to as an OmniStudio Action). This action can launch an OmniScript, which drives the guided selling experience.

🔹 B. A Vlocity action
Correct.
A Vlocity Action can be placed on the Account, Opportunity, Quote, or Order pages.
When triggered, it launches an OmniScript that presents the Guided Selling UI (e.g., product selection, configuration, and pricing).

It’s the most common and standard method for initiating guided selling.

🚫 Why the other options are incorrect:

A. Vlocity DX
❌ This is a developer tool (a CLI and source control integration suite), not used to launch guided selling processes.

C. Using a field on the Order page
❌ You can’t launch a guided selling flow directly from a field. You need an action or a button tied to a script or process.

D. From the line item actions dropdown menu in Vlocity Cart
❌ This menu is used for actions like Configure, Delete, Change, etc., on individual cart line items. It doesn’t initiate a full guided selling journey.

How are promotions applied to an order in Vlocity Cart?

A. By clicking on Add to Cart for a promotion in the promotions list

B. Automatically using context rules

C. By running the Promotion Hierarchy Batch job

D. By clicking the Take me there configuration icon

A.   By clicking on Add to Cart for a promotion in the promotions list

Explanation:

In Salesforce Industries CPQ (Vlocity Cart), promotions are typically applied to an order by manually selecting them from the promotions list and clicking Add to Cart. This action triggers the system to:

Attach the promotion to the relevant product or bundle
Apply any associated discounts, attribute overrides, or cardinality changes
Update the cart pricing and structure accordingly

This manual step ensures that users have control over which promotions are applied, especially when multiple promotions are available for a given bundle.

Why the other options are incorrect:

B. Automatically using context rules Context rules filter and qualify promotions but do not automatically apply them. They determine eligibility, not execution.
C. Promotion Hierarchy Batch job This job is used for maintaining promotion structures, not for applying promotions during cart operations.
D. Take me there configuration icon This is a navigation aid, not a mechanism for applying promotions.

The options for pricing bundles include: (Choose TWO)
Note: This question displayed answer options in random order when taking this Test.

A. Assigning the parent a zero price

B. Assigning a price to the parent and zero prices to the children

C. Assigning only pricing elements to the parent and children

D. Assigning only pricing variables to the parent and children

A.   Assigning the parent a zero price
B.   Assigning a price to the parent and zero prices to the children

Explanation:

In Salesforce Industries CPQ (Vlocity CPQ), bundle pricing is flexible and supports different strategies depending on the use case. When creating bundled products, you can control how prices are distributed between the parent (the bundle) and its children (component products).

🔹 Valid Pricing Strategies:

A. Assigning the parent a zero price
The bundle itself has no price, and pricing is determined solely by the child components.
Common when customers pay only for individual selections inside the bundle.
Example: A “Build Your Own Plan” bundle with modular, priced add-ons.

B. Assigning a price to the parent and zero prices to the children
The bundle has a fixed total price, and child components are included at no extra cost.
Common for standardized package deals.
Example: A mobile plan that includes unlimited calls, texts, and data as part of a flat-rate monthly price.

🚫 Incorrect Options:

C. Assigning only pricing elements to the parent and children
❌ Misleading. While pricing elements like charges are applied, they’re part of how pricing is calculated, not a "pricing option" in the context of bundle strategy.

D. Assigning only pricing variables to the parent and children
❌ Incorrect. Pricing variables (e.g., quantity, usage) are inputs to the pricing calculation, but not a pricing method or strategy themselves.

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