Health-Cloud-Accredited-Professional Practice Test
Salesforce Spring 25 Release 228 Questions
A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud.
Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages
Service Cloud does not have visibility into protected health information (PHI)?
A. Set Person Accounts to Private.
B. Set Contact to Controlled by Parent.
C. Set related clinical objects to Controlled by Parent or Private.
D. Set Health Details to Controlled by Parent or Private
E. Set Account and Contract to Private.
A. Set Person Accounts to Private. C. Set related clinical objects to Controlled by Parent or Private. D. Set Health Details to Controlled by Parent or Private
Explanation:
✅ A. Set Person Accounts to Private
Person Accounts store patient identities in Health Cloud
Private setting ensures only assigned users/groups can access them (via sharing rules)
✅ C. Set related clinical objects to Controlled by Parent or Private
Critical for objects like:
CarePlan
Clinical_Alert__c
Encounter
"Controlled by Parent" inherits sharing from Person Account
"Private" requires explicit sharing
✅ D. Set Health Details to Controlled by Parent or Private
Applies to:
Health_Details__c custom objects
Related health assessment records
Prevents accidental PHI exposure in Service Cloud reports
Why the others aren't primary:
❌ B. "Contact to Controlled by Parent" - Less relevant since Health Cloud uses Person Accounts
❌ E. "Account and Contract to Private" - Overly broad; may break Service Cloud processes