Health-Cloud-Accredited-Professional Practice Test

Salesforce Spring 25 Release
228 Questions

Which three steps are needed to setup Care Requests? (Choose three).

A. Create a new case record type for each Care Request type

B. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.

C. All Care requests are pre-setup on all Health Cloud orgs by default.

D. Choose any existing case record type for each Care Request type.

E. Choose case Care Request record type for each Care Request configuration.

A.   Create a new case record type for each Care Request type
B.   Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.
E.   Choose case Care Request record type for each Care Request configuration.

Explanation:

To set up care requests, you need to do the following steps3:
1. Install the Utilization Management unmanaged package for Health Cloud and assign the Health Cloud Utilization Management permission set to users along with HealthCloud permission set licenses.
2. Create a new case record type for each care request type.
3. Choose the Case Care Request record type for each care request configuration.

Health-Cloud-Accredited-Professional Exam Questions - Home Previous
Page 38 out of 228 Pages