Explanation:

✅ B. Physician Request
Documentation: Health Cloud’s UM module includes CareRequest objects for provider-initiated authorizations (referrals, procedures).
Example: A cardiologist requests approval for a stress test.

✅ C. Drug Request
Documentation: Medication_Request__c object handles prior auths for medications, tied to FHIR MedicationRequest.
Example: Step-therapy requirements for specialty drugs.

✅ D. Admissions
Documentation: Admission_Review__c object manages inpatient/outpatient authorization workflows.
Example: Concurrent reviews for hospital stays.

Why Appeals (E) and Ticketing (A) Are Not UM-Specific:

❌ E. Appeals
While appeals exist in UM, they’re tracked as standard Cases (not a dedicated UM process). Health Cloud routes appeals to Case Management, not UM-specific objects.

❌ A. Ticketing
Generic Service Cloud functionality (e.g., Case objects). UM uses specialized objects like CareRequest, not tickets.