Health-Cloud-Accredited-Professional Practice Test

Salesforce Spring 25 Release
228 Questions

A consultant needs to implement Health Cloud and is in the discovery stage of the project.
Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?

A. Identify personas involved and their existing pain points.

B. Start writing Apex code to customize Health Cloud

C. Build an architecture diagram depicting Health Cloud integrations

D. Create business process diagrams to understand information flow

E. Identify key stakeholders and how they measure success

A.   Identify personas involved and their existing pain points.
C.   Build an architecture diagram depicting Health Cloud integrations
E.   Identify key stakeholders and how they measure success

Explanation:

A is correct because identifying personas involved and their existing pain points can help the consultant understand the current state of the business and the needs and expectations of the users.

B is incorrect because writing Apex code to customize Health Cloud is not a discovery activity, but a development activity that should be done after the requirements and design are finalized.

C is correct because building an architecture diagram depicting Health Cloud integrations can help the consultant understand how Health Cloud fits within the application architecture and what data sources and systems need to be connected.

D is incorrect because creating business process diagrams to understand information flow is not a discovery activity, but a design activity that should be done after the requirements are gathered and validated.

E is correct because identifying key stakeholders and how they measure success can help the consultant understand the vision and goals of the project and the expected outcomes and benefits of Health Cloud.

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