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Salesforce Health-Cloud-Accredited-Professional Exam Sample Questions 2025

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22284 already prepared
Salesforce Spring 25 Release
228 Questions
4.9/5.0

Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.

B. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.

C. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.

D. Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.

D.   Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.

Explanation:

The administrator should add the respiratory therapist to the patient’s Care Team and grant Read or Read/Write access as needed. This is the out-of-the-box Health Cloud feature that allows the administrator to share patient data with other users who are involved in the patient’s care. The Care Team is a group of users who can collaborate and communicate on a patient’s health record.

A consultant needs to implement Health Cloud and is in the discovery stage of the project.
Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?

A. Identify personas involved and their existing pain points.

B. Start writing Apex code to customize Health Cloud

C. Build an architecture diagram depicting Health Cloud integrations

D. Create business process diagrams to understand information flow

E. Identify key stakeholders and how they measure success

A.   Identify personas involved and their existing pain points.
C.   Build an architecture diagram depicting Health Cloud integrations
E.   Identify key stakeholders and how they measure success

Explanation:

A is correct because identifying personas involved and their existing pain points can help the consultant understand the current state of the business and the needs and expectations of the users.

B is incorrect because writing Apex code to customize Health Cloud is not a discovery activity, but a development activity that should be done after the requirements and design are finalized.

C is correct because building an architecture diagram depicting Health Cloud integrations can help the consultant understand how Health Cloud fits within the application architecture and what data sources and systems need to be connected.

D is incorrect because creating business process diagrams to understand information flow is not a discovery activity, but a design activity that should be done after the requirements are gathered and validated.

E is correct because identifying key stakeholders and how they measure success can help the consultant understand the vision and goals of the project and the expected outcomes and benefits of Health Cloud.

While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?

A. Ensure the user has the right object permissions.

B. Ensure the component has been activated

C. Check the HealthCloud Data permission set assignment

D. Check the Enhanced Patient permission set assignment

A.   Ensure the user has the right object permissions.

Explanation: A is correct because ensuring the user has the right object permissions is the first step in troubleshooting this issue. The Enhanced Timeline for Contact Center displays records from various objects, such as Case, Engagement Interaction, Engagement Topic, and Task. The user needs to have at least read access to these objects and their fields to view them on the timeline. The administrator can check and modify the user’s object permissions from their profile or permission set.

Which two steps can an administrator take to configure the Care Program enrollment flow? (Choose two.)

A. Customize the provider site flow.

B. Customize the care coordinator flow for patient

C. Use the patient approval flow

D. Use the provided enrollment flow out of the box.

E. Customize the out of the boxenrollment flow template to match requirements.

D.   Use the provided enrollment flow out of the box.
E.   Customize the out of the boxenrollment flow template to match requirements.

Explanation:

An administrator can configure the Care Program enrollment flow by using the provided enrollment flow out of the box or by customizing the out of the box enrollment flow template to match requirements. Health Cloud delivers an automated process for enrolling patients in care programs using Flow Builder. The flow lets the users select a program, add related products and providers, and capture the participant’s consent. The administrator can use the default flow or modify it to suit their needs2. Customize the provider site flow, customize the care coordinator flow for patient, and use the patient approval flow are not steps to configure the Care Program enrollment flow.

Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?

A. Use the Health Cloud Clinical Transition tool.

B. Leverage the Health Cloud FHIR API.

C. Use Data Loader to load the respective data.

D. Map objects and fields to the target objects.

B.   Leverage the Health Cloud FHIR API.
D.   Map objects and fields to the target objects.

Explanation:

To migrate from the legacy Health Cloud EHR data model to the FHIR R4 clinical data model, a consultant needs to leverage the Health Cloud FHIR API and map objects and fields to the target objects. The Health Cloud FHIR API enables interoperability between Health Cloud and external systems that use FHIR standards. The mapping process ensures that the data is transformed and loaded into the correct objects and fields in Health Cloud. Using the Health Cloud Clinical Transition tool, using Data Loader to load the respective data, or creating an Apex class and leveraging Intelligent Appointment Management are not recommended steps for this migration2.

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