Health-Cloud-Accredited-Professional Exam Questions With Explanations

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Salesforce Health-Cloud-Accredited-Professional Exam Sample Questions 2025

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22284 already prepared
Salesforce Spring 25 Release18-Sep-2025
228 Questions
4.9/5.0

Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization managementcapabilities?

A. Install the heath cloud unmanaged package extension

B. Install the health cloud managed package

C. Install the health cloud care request extensions managed package.

D. Assign the health cloud social determinants permission set

E. Assign the health cloud foundation permission set

B.   Install the health cloud managed package
C.   Install the health cloud care request extensions managed package.

Explanation:

According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management3.

How does an administrator display device information on a patient card?

A. Create a custom field on the EHR_Patient object with a formula that returns the information to display on patient card

B. Create a custom field on the EHR_DeviceRequest with a formula that returns the information to display on patient card

C. Create a custom field on the FilterCondit»on_c with a formula that returns the information to display on patient card

D. Create an Asset record and create a Care Registered Device record that looks up to the Asset record and then looks up to the Account record for the Patient

E. Create a custom field on the EHR_MedicalDevices with a formula that returns the nf ormauon to display on patient card

D.   Create an Asset record and create a Care Registered Device record that looks up to the Asset record and then looks up to the Account record for the Patient

Explanation:

In Salesforce Health Cloud, to display device information on a patient card, you need to follow the data model designed for connected devices or medical devices. This typically includes:

Asset: Represents the actual physical device (e.g., glucose monitor, heart rate tracker).
Care Registered Device: A Health Cloud object used to link a device (Asset) with a Patient (Person Account).
This association allows the device data to be shown on the Patient Card, especially in the Health Timeline or Patient 360 view.

By creating:

An Asset record for the device, and
A Care Registered Device that links the Asset to the Patient (Account),
...the Health Cloud system can surface this device information automatically in the patient card.

❌ Why the other options are incorrect:

A. EHR_Patient – Not the standard object for showing device info; formula fields on this object won't link to device records.
B. EHR_DeviceRequest – This object relates more to ordering devices, not tracking or displaying registered devices on the patient card.
C. FilterCondition_c – This is more likely a metadata/config object for filtering views, not actual device or patient data.
E. EHR_MedicalDevices – Not a standard object used in the Health Cloud Care Registered Device framework.

Which of the standard objects are included in the Care Plan Data Model?

A. Crae programs,Product,Patients

B. Life Events

C. Benifts,Barriers,Provider Education

D. Case,Problems,Goals,Tasks,Care Plan Templates

D.   Case,Problems,Goals,Tasks,Care Plan Templates

Explanation:

Case, Problems,Goals, Tasks, Care Plan Templates (D) are the standard objects that are included in the Care Plan Data Model. Care programs, Product, Patients (A), Life Events (B), and Benefits, Barriers, Provider Education © are not standard objects in the Care Plan DataModel.

What are three requirements for implementing patients or members in Health Cloud?

A. Ensure the Person Account object is used.

B. Ensure the Parent Contact objectis blank.

C. Ensure l-to-1 Account to Contact relationship.

D. Ensure the Parent Account field is blank.

E. Ensure the Account is the Parent to Household Accounts.

A.   Ensure the Person Account object is used.
C.   Ensure l-to-1 Account to Contact relationship.
D.   Ensure the Parent Account field is blank.

Explanation:

The three requirements for implementing patients or members in Health Cloud are ensuring the Person Account object is used, ensuring 1-to-1 Account to Contact relationship, and ensuring the Parent Account field is blank. These requirements are part of the Health Cloud data model and allow the consultant to model patients or members as individuals with personal and health information.

A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process. Which solution is appropriate to meet this use case?

A. Service Preauth and Preauth Detail

B. Care Request and Care Request Item

C. Plan Benefit and Plan Benefit Item

D. Care Preauth and Care Preauth Item

B.   Care Request and Care Request Item

Explanation:

B is correct because Care Request and Care Request Item are the standard objects in Health Cloud that are used to set up prior authorizations. Care Request represents a request for authorization of a service or procedure, and Care Request Item represents a specific service or procedure within the request. These objects can be integrated with an external system that manages the end-to-end prior authorization process, and display the preauthorization outcomes from that system.

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