Explanation:

Salesforce Health Cloud’s Social Determinants feature is designed to give providers a holistic view of patients, especially regarding non-clinical factors that impact health outcomes. Here's how each correct option fits:
A. Integrate services like transportation and meal delivery: Providers can create tasks and interventions directly within Health Cloud to connect patients with services such as food delivery, transportation, or housing support. These services are linked to specific barriers identified during assessments.
B. Track determinants and barriers to care: Health Cloud allows users to capture and categorize social and environmental challenges—such as food insecurity, lack of transportation, or unemployment—using barrier records and determinant types2.
E. Plan interventions to address barriers: Once barriers are identified, care coordinators can assign tasks and interventions to mitigate them. For example, scheduling a ride service for a patient who struggles to attend appointments.

❌ Why the other options are incorrect:
C. Automatically import credit scores and income information: Health Cloud does not automatically pull financial data like credit scores. Sensitive financial data must be manually entered and handled with strict privacy controls.
D. Track the influence of the social network: While Health Cloud supports relationship mapping (e.g., household members, caregivers), it does not analyze or track the influence of a patient’s social network on health outcomes in a predictive or behavioral sense.

Explanation:

Bloomington Caregivers has implemented the Provider Network Management add-on license in Salesforce Health Cloud, which enables features for managing provider enrollment, credentialing, networking, and contracting. For users to access these features, specific permission sets must be assigned in addition to the appropriate permission set licenses. Below is an analysis of each option based on Salesforce Health Cloud documentation and the requirements for Provider Network Management:

A. Health Cloud Standard permission set
Correct: The HealthCloud_Standard permission set (or similar standard permission set provided by Health Cloud) grants users access to core Health Cloud functionality, including objects and features that are foundational to add-ons like Provider Network Management. This permission set is necessary to ensure users have access to standard Health Cloud objects (e.g., Account, Contact, or Case) and related configurations that interact with Provider Network Management features. It complements the specific permissions provided by the Provider Network Management permission set.

B. Provider Network Management permission set
Correct: The Health Cloud Provider Network Management permission set is specifically designed to grant access to the objects and features associated with the Provider Network Management add-on, such as provider management objects (HealthCloudGA__Provider__c, HealthCloudGA__ProviderNetworkContract__c), recruiting, credentialing, and contracting functionality. This permission set is included with the Health Cloud Provider Network Management Add-On license and is essential for users to access the new functionality introduced by the add-on.

C. Health Cloud Utilization Management permission set
Incorrect: The Health Cloud Utilization Management permission set is related to features like prior authorizations and care requests, which are part of Health Cloud’s utilization management capabilities. It does not provide access to Provider Network Management features, such as provider enrollment or credentialing, and is not relevant to this scenario.

D. Health Cloud Foundation permission set
Incorrect: There is no standard permission set named Health Cloud Foundation in Salesforce Health Cloud. While the Health Cloud Foundation permission set license exists and provides access to foundational Health Cloud features, the question specifically asks about permission sets, not licenses, and no such permission set exists for this purpose.

Additional Notes:
Permission Set Licenses: In addition to assigning the Health Cloud Standard and Provider Network Management permission sets, the administrator must ensure that users have the appropriate permission set licenses: the Health Cloud permission set license and the Health Cloud Platform permission set license, as well as the Health Cloud Provider Network Management add-on license. These licenses are prerequisites for accessing Provider Network Management functionality.

Troubleshooting Steps:
Verify that users have the Health Cloud and Health Cloud Platform permission set licenses assigned, as well as the Health Cloud Provider Network Management add-on license.
Confirm that the HealthCloud_Standard and Health Cloud Provider Network Management permission sets are assigned to the users via Setup > Users > Permission Sets.
Check object and field-level security settings to ensure users have read/write access to Provider Network Management objects (e.g., HealthCloudGA__Provider__c, HealthCloudGA__ProviderNetworkContract__c).
Test in a sandbox to confirm that the assigned permission sets grant access to features like provider enrollment, credentialing, and network management.

Common Issues:
If users still cannot access functionality, the administrator should check for:
Missing licenses or permission sets.
Incorrect profile configurations overriding permission set access.
Sharing rules or field-level security restricting access to Provider Network Management objects.

Provider Network Management Features:
This add-on includes objects and processes for recruiting, credentialing, and managing provider networks, often integrated with OmniStudio and Experience Cloud for provider portals.

References:
Salesforce Health Cloud documentation on Provider Network Management and required permission sets.
Salesforce Health Cloud documentation on permission set licenses and user access.
Salesforce Health-Cloud-Accredited-Professional practice exam reference on permission sets for Provider Network Management.

Explanation:

In Health Cloud’s new data model:
Codeset: Stores mappings between different clinical/medical coding systems (e.g., ICD ↔ HCC). It allows organizations to normalize and align codes across different standards.
This is crucial because healthcare data often comes from multiple systems with different coding schemas, and Health Cloud needs to harmonize them for analytics, care coordination, and reporting.

❌ Eliminations
A. Identifier
❌ Used to store unique identifiers for patients, providers, or other entities (like MRN, payer ID, NPI). Not for mapping code systems.
C. ContactPoint
❌ Represents a communication channel (phone, email, fax, etc.) for a patient or provider. Not related to coding.
D. Codeset Bundle
❌ Groups multiple Codesets together for organizational purposes, but the actual mapping between systems lives in Codesets, not the bundle itself.

📌 Reference
Salesforce Docs: Health Cloud Data Model: Clinical Data and Code Systems
Health Cloud Implementation Guide — Code Systems & Mappings

Explanation:

Health Cloud's new data model is built on the FHIR (Fast Healthcare Interoperability Resources) standard to enable better interoperability with electronic health records (EHRs) and other healthcare systems. The supported medication-related resources are specific FHIR resource names.

Why B, D, and E are Correct:
B. Medication:
The Medication FHIR resource is supported. This resource describes the medication itself (e.g., the drug name, form, strength, and package details). It is the definition of the medication substance.
D. Medication Dispense:
The MedicationDispense FHIR resource is supported. This resource contains information about the provision of a supply of medication. It records when a medication was dispensed to a patient, in what quantity, for how long, and from which pharmacy.
E. Medical Request:
This refers to the MedicationRequest FHIR resource, which is supported. This is a key resource that represents an order for medication for a patient. It captures the prescribing provider's instructions, including the medication, dosage, frequency, and duration.

Why A and C are Incorrect:
A. Medical Administration:
While a crucial part of the medication lifecycle, "Medical Administration" is not the name of a primary, top-level FHIR resource used for this purpose in the context of Health Cloud's supported list. The act of administering a dose to a patient is typically part of the record within other resources or is handled by the MedicationAdministration resource, which is not highlighted as a core supported resource in the same way as the three correct answers for this standard Health Cloud exam question.
C. Dosage:
Dosage is not a standalone FHIR resource. Instead, dosage instructions are a critical component embedded within other resources, primarily the MedicationRequest resource. They are defined within the dosageInstruction element of that request.

Key Concepts:
FHIR Standard: Health Level Seven International (HL7®) Fast Healthcare Interoperability Resources (FHIR®).
Health Cloud Data Model: The new model leverages specific FHIR resources to represent clinical data, replacing older Salesforce-specific custom objects.
Supported Resources: The Health Cloud documentation specifically calls out support for Medication, MedicationRequest, and MedicationDispense as part of its FHIR-based data model for managing medication information.

Explanation:

A. Transforming the individual data model to person accounts in production org...:
In Salesforce Health Cloud, the Person Account model is a standard and crucial way to represent patients, members, and other individuals. It combines the Account and Contact objects into a single record, making it easier to manage B2C (Business-to-Consumer) relationships like a patient-provider relationship. A key part of any Health Cloud implementation is deciding whether to enable Person Accounts and, if so, migrating existing individual data to this model. This is a one-way, irreversible process in a production environment, so it requires careful planning and consideration.

D. OWD sharing:
OWD, or Organization-Wide Defaults, is the foundational layer of Salesforce's security model. It determines the baseline access to records for all users. In a healthcare context, this is extremely important due to strict privacy regulations like HIPAA. Setting the OWD to "Private" for sensitive patient data objects is a common best practice to ensure that users can only see records they explicitly have access to, which is then opened up through role hierarchies, sharing rules, and other mechanisms.

E. Integration between Salesforce and 3rd party system:
Healthcare is not a siloed industry. Patient data often resides in multiple systems, such as Electronic Health Records (EHRs), lab systems, and billing systems. For a successful Health Cloud implementation, it is essential to plan for and execute integrations with these third-party systems. This ensures that care coordinators and other users have a unified, 360-degree view of the patient and that data is kept in sync. These integrations often use healthcare standards like HL7 and FHIR.

Why the Other Options are Incorrect
B. Patient to Case Object relationship:
While patients (represented by the Account/Person Account object) have a relationship with the Case object (which is used for service requests, like prior authorizations or care requests), this is a standard, built-in relationship. It's not a primary consideration for the foundational data model transformation itself, but rather a functional relationship that is leveraged after the data model is established.

C. Account to Case object relationship:
Similar to the above, this is a standard Salesforce relationship. The connection between an Account and its related cases is a fundamental part of the Service Cloud and Health Cloud architecture, not a major consideration for the initial data model transformation or implementation strategy.