Health-Cloud-Accredited-Professional Exam Questions With Explanations

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Salesforce Health-Cloud-Accredited-Professional Exam Sample Questions 2026

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21164 already prepared
Salesforce 2026 Release
116 Questions
4.9/5.0

Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center.

Which two steps should an administrator take as part of the implementation?

Choose 2 answers

A. Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.

B. Assign users the Health Cloud Crisis Support Center Management permission set license.

C. Enable Crisis Support Center Management App in Setup.

D. Install the Crisis Support Center unmanaged package.

A.   Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.
C.   Enable Crisis Support Center Management App in Setup.

Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data.

How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.

B. Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.

C. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.

D. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.

B.   Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.

Bloomington Caregivers is implementing Virtual Care in Health Cloud.

Which three steps are required as part of the setup?

Choose 3 answers

A. Assign Health Cloud Video Calls permission set.

B. Install the Virtual Care unmanaged package.

C. Configure Provider Search,

D. Set up and configure Salesforce Scheduler.

E. Connect to an external electronic health record (EHR) scheduling system.

A.   Assign Health Cloud Video Calls permission set.
B.   Install the Virtual Care unmanaged package.
D.   Set up and configure Salesforce Scheduler.

Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).

What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?

Choose 3 answers

A. Ensuring that sensitive data is encrypted both In transit and at rest

B. Providing access to third-party auditors to regularly review Shield implementation settings

C. Using third-party data backup solutions to store backups of sensitive data off-site

D. Implementing audit trails and regularly reviewing them to detect unauthorized access attempts

E. Configuring data retention policies to ensure that records are retained for the appropriate length of time

A.   Ensuring that sensitive data is encrypted both In transit and at rest
D.   Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
E.   Configuring data retention policies to ensure that records are retained for the appropriate length of time

Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.

Which three steps should the administrator take as part of the org setup to enable Assessments?

Choose 3 answers

A. Enable Discovery Framework in Setup.

B. Add the Assessment component to the Patient page.

C. Update sharing settings in Setup.

D. Enable users to view and complete Assessments.

E. Download and Install OmniStudio.

A.   Enable Discovery Framework in Setup.
D.   Enable users to view and complete Assessments.
E.   Download and Install OmniStudio.

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Frequently Asked Questions

This exam tests your ability to implement and configure Health Cloud features to manage patient data, care plans, care teams, and healthcare workflows securely. It evaluates your knowledge of clinical data management, patient engagement, and compliance.
Key topics include:
  • Health Cloud data model (Patient, Provider, Care Plan, Care Team)
  • Patient and account management
  • Care plan and task configuration
  • Care team setup and role assignments
  • Health Cloud security and HIPAA compliance
  • Reporting, dashboards, and analytics
  • Integrations with external healthcare systems (FHIR, HL7)
  • Create a Care Plan record linked to the patient.
  • Define Goals, Milestones, and Tasks for coordinated care.
  • Assign Care Team members with appropriate roles.
  • Set task dependencies and notifications to track progress.
  • Use Automation Rules for repetitive workflows.
  • Set Object and Field-Level Security for sensitive data.
  • Use sharing rules to control access for care team members.
  • Apply Record Types and profiles to segment patient data access.
  • Audit all workflows and integration points for data security.
  • Use task dependencies and milestones to prevent conflicts.
  • Assign tasks based on role responsibility.
  • Implement notifications for task ownership and completion.
  • Review care plan schedules to ensure workflow efficiency.
  • Create custom report types for patients, care plans, and tasks.
  • Apply filters for milestones, task completion, and compliance tracking.
  • Build dashboards for executive oversight and care team visibility.
  • Leverage Health Cloud standard objects for accurate reporting.
  • Use FHIR or HL7 APIs to exchange clinical data.
  • Map external identifiers to Salesforce patient records.
  • Ensure secure data transmission and compliance with HIPAA.
  • Implement middleware if complex data transformations are required.
  • Verify Care Plan, Patient, and Care Team records for completeness.
  • Check task assignment rules and dependencies.
  • Use audit logs to trace workflow and configuration changes.
  • Validate integration endpoints for proper data exchange.
  • Misconfiguring Care Team roles or tasks.
  • Overlooking patient data security or HIPAA compliance.
  • Ignoring task dependencies in care plans.
  • Failing to use automation to manage repetitive workflows.
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