Explanation:

The modern FSC integration stack is built on the OmniStudio framework and MuleSoft to provide a seamless flow between Salesforce and external core systems:

MuleSoft Anypoint Platform (Option A):
For complex enterprise environments like a retail bank, MuleSoft is the recommended middleware. It provides pre-built "Industry Integration Solutions" (MuleSoft Direct) that include templates and connectors specifically for core banking APIs. This allows Cumulus Cloud Bank to orchestrate data across legacy systems and Salesforce without point-to-point custom code.

OmniStudio Integration Procedures (Option C):
These are server-side processes used to execute multiple data actions in a single call. In a banking context, an Integration Procedure might call an external API to check a credit score, fetch transaction history, and then update a Salesforce record all at once. Because they run on the server, they are more performant for complex back-end integrations than client-side tools.

OmniStudio DataRaptors (Option E):
DataRaptors (now often called Data Mappers) are the "translation" tools. They are used to map data between Salesforce objects and the JSON or XML formats required by back-end systems. For example, a DataRaptor Transform can take a complex raw response from a core banking system and "flatten" it into a format that Salesforce can easily display.

Detailed Explanation of Incorrect Answers

B. Data Processing Engine:
Reasoning: The Data Processing Engine (DPE) is a powerful tool used for internal data transformation within Salesforce (e.g., calculating complex roll-ups or rebates across millions of records). While it processes data, it is not a primary tool for integrating with external back-end systems in real-time.

D. Data Consumption Framework:
Reasoning: While the Data Consumption Framework is a valid FSC feature used to call external APIs (often via Flows), it is typically positioned as a way for agents to view external data rather than a primary tool for broad system-to-system integration. In the context of a "consultant recommendation" for core system connectivity, the OmniStudio and MuleSoft suite is the standard enterprise-grade answer.

References
Salesforce Help: Integration Solutions with MuleSoft
Salesforce Help: OmniStudio Integration Procedures
Trailhead: Build Guided Experiences with OmniStudio

Explanation:

✅ Steps to disable Person Accounts when moving to the Individual object model in FSC
When an FSC implementation uses the Individual object model, Person Accounts must be disabled. This is a controlled process with specific admin steps.

A. Log a case with Salesforce to perform the conversion from Person Accounts to the Individual model — ✅ Correct
Person Accounts cannot be disabled by admins directly.
Salesforce requires you to log a support case so they can:
Convert existing Person Account data
Safely disable Person Accounts in the org
This is a mandatory step.

D. Remove Person Account record types from the Individual Record Type Mapper — ✅ Correct
FSC uses the Individual Record Type Mapper to determine how records are created.
To move away from Person Accounts, you must remove Person Account mappings so Individuals are no longer created as Person Accounts.

E. Assign the Individual record type to the user profiles — ✅ Correct
Users must be able to create and work with Individual records.
Assigning the Individual record type ensures the org consistently uses the Individual model going forward.

❌ Why the other options are incorrect

B. Assign the Person Account record type to the user profiles — ❌ Incorrect
This would enable or continue using Person Accounts, which is the opposite of the goal.

C. Disable the Person Account custom setting — ❌ Incorrect
There is no custom setting that disables Person Accounts.
Person Accounts are an org-level feature, not controlled by a custom setting.

📌 Exam takeaway
To disable Person Accounts for FSC Individual model:
Open a Salesforce Support case
Update the Individual Record Type Mapper
Assign Individual record types to profiles
This sequence is commonly tested on the FSC AP-208 exam.

Explanation:

The core functionality within Salesforce Financial Services Cloud (FSC) that specifically enables financial advisors to track and manage client accounts is the Financial Accounts Management feature.

Financial Accounts Management: This provides a dedicated data model and user interface components to capture all of a client's financial data. It allows advisors to view aggregated information across various types of accounts (checking, savings, investments, mortgages, etc.), roles (owner, joint owner, beneficiary), and institutions, all within a unified 360-degree view of the client.

Why the other options are less specific or incorrect:

B. Performance reporting: This is an outcome of financial accounts management (analyzing the data), not the underlying feature used to track and manage the accounts themselves.

C. Client onboarding: Onboarding is a process (often managed via Action Plans) used when bringing a client into the bank or opening a new account, but it is not the feature used for the ongoing management of the accounts.

D. Opportunity management: This standard Salesforce feature is used to track potential sales or deals in the pipeline, not to manage the existing, ongoing financial accounts themselves.

Explanation:

The following functions are standard capabilities provided to users in a Delegated Administration group:

Unlock Users (Option A): Delegated administrators can unlock users who have been locked out of their accounts due to too many failed login attempts. This is a common support request that franchise managers can handle locally to save time.

Assign/Remove Permission Sets (Option D): While delegated admins cannot create or modify the actual permission sets themselves, they can assign or remove specific, pre-approved permission sets for users within the roles they manage. This allows franchise managers to grant functional access (like "Export Reports") to their team as needed.

Manage Public Groups (Option E): Administrators can specify certain Public Groups that a delegated admin is allowed to manage. The delegated admin can then add or remove members from those specific groups, which is often used to control record-sharing and folder access within a franchise.

Detailed Explanation of Incorrect Answers

B. Modify permission sets:
Reasoning: Only a full System Administrator (or a user with the "Manage Profiles and Permission Sets" permission) can modify the actual metadata and permissions contained within a permission set. Delegated admins are restricted to assignment only to prevent them from accidentally granting high-level system access.

C. Set organization-wide sharing defaults on custom objects:
Reasoning: Delegated administrators can manage custom objects (create fields, edit layouts, etc.), but they cannot change the security model, such as Organization-Wide Defaults (OWD) or Sharing Rules. These global security settings remain under the strict control of the head office System Administrator.

References
Salesforce Help: Delegate Administrative Duties - Capability List
Salesforce Help: Define Delegate Administrators
Trailhead: Delegate Administrative Tasks

Explanation:
Action Plans in Financial Services Cloud standardize repeatable processes (e.g., account onboarding, client reviews) by automating task sequences, improving collaboration, and ensuring consistency—perfect for encouraging Personal Bankers as described.

A: True. The workflow begins with creating Action Plan Templates (reusable blueprints defining tasks, dependencies, assignments, and offsets). These templates are then used to launch individual Action Plans on records like Accounts or Opportunities.

D: True. Action Plans generate standard Tasks, allowing easy creation of reports (e.g., on task status, completion rates) and dashboards to track progress, identify bottlenecks, and support compliance monitoring in regulated banking environments.

E: True. Templates allow assignment of tasks to specific users, roles, queues, or the creator. When an Action Plan is launched, owners and due dates (calculated from start date + offsets, skipping non-work days) are automatically applied.

B is false: Action Plans are included with Financial Services Cloud licenses and require a permission set (no separate monthly per-user fee).
C is false: While a task can be "Schedule appointment with client," Action Plans do not natively schedule calendar appointments (Events); that requires Salesforce Scheduler or manual creation.

References:
Trailhead: "Understanding Action Plans in Financial Services Cloud" (explicitly states A, D, and E).
Trailhead: "Action Plans Configuration and Management Guide" (confirms template-first workflow and auto-assignment).
Salesforce Help/Trailhead: Reports/dashboards on Action Plan tasks; no extra licensing for core feature.