How should a Consultant configure Salesforce Field Service to ensure agents and
dispatchers can quickly create Work Orders with the appropriate materials?
A. Create Work Types with Work Order Line Items.
B. Create Work Types with Products Consumed.
C. Create Work Types and Locations.
D. Create Work Types with Products Required.
D. Create Work Types with Products Required.
Explanation:
Work Types are templates that define the duration, skills, and products
required for a work order or work order line item. By creating Work Types with Products
Required, agents and dispatchers can quickly create Work Orders with the appropriate
materials. Creating Work Types with Products Consumed or Products Required would not
populate products on Work Orders automatically, but would require manual entry or
consumption by technicians. Creating Work Types and Locations would not affect products
on Work Orders, but would affect scheduling and optimization of service appointments.