The system administrator at Ursa Major Solar creates several custom actions on the Work
Order object. Field technicians report that the actions are visible while using the Salesforce
mobile app but not visible in the Field Service mobile app.
What are two reasons why the actions only display in the Salesforce mobile app?
Choose 2 answers
A. The action was added as part of the Salesforce mobile navigation settings options.
B. The actions were not added to the Classic Publisher Quick Actions section on the page
layout.
C. The actions were not added to the Mobile and Lightning Actions section on the page
layout.
D. The action type being utilized on the Work Order object is Lightning component.
B. The actions were not added to the Classic Publisher Quick Actions section on the page
layout. C. The actions were not added to the Mobile and Lightning Actions section on the page
layout.
Explanation:
To make custom actions visible in the Field Service mobile app, they need to
be added to both the Classic Publisher Quick Actions section and the Mobile and Lightning
Actions section on the page layout.