Field-Service-Consultant Practice Test

Salesforce Spring 25 Release
192 Questions

universal containers wants to report on the volume of products installed within a specific timeframe. Which solution should the consultant utilize to meet the requirement?

A. A work order related list on asset

B. A custom installation date field on products consumed

C. Field history tracking on asset

D. The standard installation date field on asset

B.   A custom installation date field on products consumed

Explanation:

Products consumed are records that track the products used during a service appointment[32]. A custom installation date field on products consumed would allow reporting on the volume of products installed within a specific timeframe by filtering on the installation date field values[33]. A work order related list on asset would show the work orders associated with an asset, but not the products installed. Field history tracking on asset would track field changes on an asset, but not the products installed. The standard installation date field on asset would show when an asset was installed, but not the products installed.

References:

https://help.salesforce.com/s/articleView?id=sf.fs_products_consumed.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.reports_filter_date_fields.htm&type=5

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