AW Computing technicians handle different kinds of jobs, many of which involve installing
or replacing parts. Having the appropriate inventory is critical to completing the jobs on
time.
How should field service be configured to ensure the parts required for a job are listed
correctly on the work order?
A. Ensure the product items are available in inventory.
B. Include the required products in the work type.
C. Add the product fields to the work order layout.
D. Create a flow to add the products to the work order.
C. Add the product fields to the work order layout.
Explanation:
A quick action is used to create a record from another record with predefined
field values. By defining a quick action to create a new service appointment from an
existing one, the technician can easily create an additional visit to complete unfinished
work.
Work types are used to define the standard duration and skills required for a specific type
of work. They can also include the required products that are needed for the work. By
including the required products in the work type, the system can automatically add them to
the work order when the work type is selected.