A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A. Work with an external debt collection agency to ensure customers pay their outstanding amount.

B. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

C. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

D. Use the Create Payment Plan action in the Contact Center Console.

An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

A. Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?

B. Client-Side generation, as Server-Side deesn't support DOCK templates

C. Client-Side generation, as this doesn't have a high number of line items

D. Server-Side generation, as Client-Side doesn't support custom fonts

E. Server-Side generation, as this has a high number of line items

An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

A. Contract

B. Account

C. Asset

D. Premise

An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A. Create custom fields on the line item object for each cost component.

B. Create different pricing elements for each cost component.

C. Create child products for each cost component.

D. Create one child product for all cost components.

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution? Choose 2 answers

A. Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.

B. The billing system can query Salesforce every night to retrieve changes made to contacts.

C. Salesforce can send the updated information to the billing system in real-time or batch if it's required,

D. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.