Energy-and-Utilities-Cloud Exam Questions With Explanations

The best Energy-and-Utilities-Cloud practice exam questions with research based explanations of each question will help you Prepare & Pass the exam!

Over 15K Students have given a five star review to SalesforceKing

Why choose our Practice Test

By familiarizing yourself with the Energy-and-Utilities-Cloud exam format and question types, you can reduce test-day anxiety and improve your overall performance.

Up-to-date Content

Ensure you're studying with the latest exam objectives and content.

Unlimited Retakes

We offer unlimited retakes, ensuring you'll prepare each questions properly.

Realistic Exam Questions

Experience exam-like questions designed to mirror the actual Energy-and-Utilities-Cloud test.

Targeted Learning

Detailed explanations help you understand the reasoning behind correct and incorrect answers.

Increased Confidence

The more you practice, the more confident you will become in your knowledge to pass the exam.

Study whenever you want, from any place in the world.

Salesforce Energy-and-Utilities-Cloud Exam Sample Questions 2025

Start practicing today and take the fast track to becoming Salesforce Energy-and-Utilities-Cloud certified.

2864 already prepared
Salesforce Spring 25 Release
86 Questions
4.9/5.0

A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment? Choose 2 answers

A. Velocity Build Tool

B. Velocity Installation Assistant

C. Big Objects Manager

D. IDX Workbench

A.   Velocity Build Tool
D.   IDX Workbench

What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

A. The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.

B. The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.

C. Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.

D. The solution is ready to be used without any post-installation steps.

B.   The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.

An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly. Which two pricing metadata are needed when defining this price with Industries CPQ?

A. A Pricing Plan Entry, with type as Price and charge type as Recurring

B. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

C. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

D. A Pricing Variable, with type as Price and charge type as Recurring

A.   A Pricing Plan Entry, with type as Price and charge type as Recurring
C.   A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

Explanation:

✅ A. A Pricing Plan Entry, with type as Price and charge type as Recurring. This is a core component of Industries CPQ pricing. A Pricing Plan Entry is a single step within a Pricing Plan that defines a specific pricing action. In this case, the type is Price (for the customer) and the charge type is Recurring (for the monthly fee). The Recurring charge type is what makes it a subscription-based product.

✅ C. A Price List Entry, with amount as $60, currency as USD and charge type as Recurring. The Price List is the central repository for all product prices. A Price List Entry is a specific record that links a product to its price, including the currency, amount, and the charge type. For this new subscription service, you need to define its price as $60 in USD and set the charge type as Recurring so the system knows it's a monthly charge.

Why the others are incorrect:

❌B. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring: This is a standard Salesforce CPQ object, not an Industries CPQ object. While a standard CPQ may use Price Book Entries, Industries CPQ uses Price Lists and Price List Entries for its advanced pricing model.

❌D. A Pricing Variable, with type as Price and charge type as Recurring: A Pricing Variable is a reusable piece of metadata used within a pricing plan to define a value, but it doesn't hold the final price itself. It's an element used to build a pricing model, not the final price record.

An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios? Choose 2 answers

A. Set up a payment arrangement.

B. Manage a customer moving out.

C. Manage changes to contract clauses.

D. Create a multi-site quote.

A.   Set up a payment arrangement.
B.   Manage a customer moving out.

A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer. What license is needed to complete this customer requirement?

A. Salesforce Field Service license

B. Salesforce Contact Center license

C. Energy and Utilities Base Service license

D. Salesforce Service Console license

C.   Energy and Utilities Base Service license

Explanation:

✔️ The Energy and Utilities Base Service license is the foundational, industry-specific license that grants users access to the core Energy & Utilities Cloud objects and functionality. This includes the ability to manage Service Points, Service Agreements, and critically, to schedule field work using the integrated Work Order Management features.
✔️ Scheduling a field technician appointment for a customer is a core business process within the Energy & Utilities Cloud application. The Contact Center Console is built upon this foundation, meaning the user must have the industry license to access the underlying data and functions.

Why not A) Salesforce Field Service license: While the action involves scheduling a field technician, the Energy & Utilities Cloud has its own native, integrated work order and scheduling capabilities that do not require a separate Field Service license. The scheduling functionality is part of the core Utilities package, not the standalone Field Service product.

Why not B) Salesforce Contact Center license: "Contact Center" is a term for a console application and a general capability, not a specific license name. The console provides the interface, but the user still requires the appropriate license (in this case, the Energy and Utilities license) to access the business logic and data behind it.

Why not D) Salesforce Service Console license: This is a generic license that allows a user to access the Service Cloud console app. However, it does not include the rights to the proprietary Energy & Utilities Cloud data model, objects, or industry-specific features like utility-specific work order scheduling. A user with only a Service Console license would not be able to see or use the Utilities-specific functionality.

Reference:
Salesforce Energy & Utilities Cloud Licensing Guide. The Energy and Utilities Base Service license is a prerequisite for any user needing access to industry-specific features, which includes the work order scheduling capabilities presented in the Contact Center console.

Prep Smart, Pass Easy Your Success Starts Here!

Transform Your Test Prep with Realistic Energy-and-Utilities-Cloud Exam Questions That Build Confidence and Drive Success!